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Old 11-19-2014, 12:41 PM   Topic Starter
Nzoner Nzoner is offline
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Netflix connection problem
Thought I'd throw this out in case anyone had any thoughts.

Smart tv wireless internet,it was working fine and now getting a message that network not available.Went into the menu and trying to install,did a search for our network and it finds it fine but will not connect.Computers in home are working fine.

Not real good with this stuff,DTV did set-up before when it was working.

Any thoughts,ideas appreciated.
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Old 11-19-2014, 12:43 PM   #2
Donger Donger is offline
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Re-boot it. Three times.
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Old 11-19-2014, 12:45 PM   #3
Molitoth Molitoth is offline
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Re-boot it. Three times.
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Old 11-19-2014, 12:47 PM   #4
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Probably got throttled by your ISP.
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Old 11-19-2014, 12:53 PM   #5
CaliforniaChief CaliforniaChief is offline
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Sometimes if you uninstall Netflix and re-install it, things magically work. That worked for me a couple times.
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Old 11-19-2014, 12:54 PM   #6
TrebMaxx TrebMaxx is offline
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Can you check for updates on your smartTV?
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Old 11-19-2014, 01:03 PM   #7
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Quote:
Originally Posted by CaliforniaChief View Post
Sometimes if you uninstall Netflix and re-install it, things magically work. That worked for me a couple times.
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Originally Posted by TrebMaxx View Post
Can you check for updates on your smartTV?
Like I said in the OP I'm not real smart on these issues,so I have no idea.I'll take a look through the troubleshooting part of the guide when I get a chance.
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Old 11-19-2014, 01:09 PM   #8
Molitoth Molitoth is offline
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Like I said in the OP I'm not real smart on these issues,so I have no idea.I'll take a look through the troubleshooting part of the guide when I get a chance.
Want me to stop by and help you out? (cost you a few beers)
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Old 11-19-2014, 01:10 PM   #9
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Quote:
Originally Posted by Nzoner View Post
Like I said in the OP I'm not real smart on these issues,so I have no idea.I'll take a look through the troubleshooting part of the guide when I get a chance.
Seriously, unplug the power to your TV and wait a few seconds. Then plug it back in and see if it connects.
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Old 11-19-2014, 01:09 PM   #10
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I got a Roku 3 before I got a smart TV. I switched to using the smart TV and it works pretty good most of the time, but then I kept having problems losing sound during programs and getting some signal loss. Switched back to the Roku and it was fine again.

Not sure how this information might help you. Just throwing it out there.
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Old 11-19-2014, 01:09 PM   #11
TrebMaxx TrebMaxx is offline
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I don't have a smartTV but I do have a smart BluRay player that has Netflix. I go into settings and there is a check for update option.
What make and model TV do you have?
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Old 11-19-2014, 01:44 PM   #12
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Ok I don't have a link but this happens to me all the time.

Launch the app
Now on your remote press
up, up, down, down, left, right, left, right, up, up, up
look for ESN field select deactivate then restart app and sign back in.

Should work no promises though
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Old 11-19-2014, 01:59 PM   #13
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I updated it on my PS3 and it barely worked for 2 weeks no matter what I did but it worked on my other devices. Just started working again one day. Hope that isn't your problem.
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Old 11-19-2014, 02:14 PM   #14
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I would reset all the devices involved. Pull the plug on your modem, router, and TV for a minute. Then plug them all back in. Give it several minutes to reestablish connection. Then test again.
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Old 11-19-2014, 03:27 PM   #15
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Okay so I called the tv tech support and they walked me through a couple of things and then had me call my internet provider and tell them a couple of things.Sorry to be so vague but long story short it worked.

Thank you to all who replied though.
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