Misc Shady car dealership practices....

baitism · 10-19-2018, 03:12 PM

I recently purchased a used car from a dealership, which included a trade-in. Everything seemed to have gone well until about a week afterwards. I got a letter in the mail from the credit union the dealer used to finance the loan and it said I was denied because the "Term requested exceeds limits." They counter offered with a 48 mo loan instead of a 60.

I also noticed in the contract that they slipped in $400 extra in dealership fees. Needless to say I was pissed I didn't notice it before signing, especially considering I believe it was added in the final contract and not the ones I looked at before.

Long story short, could I play hardball and tell them to take out the fees or I'll return the car to them and cancel the deal because the financing fell through? Seems they would be out a lot of time and effort over $400, not to mention the dealership is a three hour drive from here and, from what I have read, the onus is on them to rectify the financing situation.

Perhaps someone who has been in the industry can provide me some feedback. Thanks.

Here is a picture of the contract and the "added" fees. Basically, they put $631.50 over the advertised 249.00.

Simply Red · 10-19-2018, 03:15 PM

No bud - just buy a condom at this point and bend over. That's all you can do, sadly.

Simply Red · 10-19-2018, 03:17 PM

I suppose you could dispute it in another fashion - others will know more than me, on here.

Simply Red · 10-19-2018, 03:17 PM

was this in the state of Kansas ?

baitism · 10-19-2018, 03:20 PM

Quote:

Originally Posted by Simply Red

was this in the state of Kansas ?

Oklahoma

Fish · 10-19-2018, 03:22 PM

Usually you can only get a 72 month lease if the price is over a set limit and/or age is under a limit. The dealer should know that limit before giving you an offer if it's the financer they normally use.

**fan4ever** · 10-19-2018, 03:31 PM

Bought a Murano from a nearby dealership (Pinnacle Nissan) and the car had a scrape on the interior of the door. Made sure the dealership would replace the door panel; they agreed and put it in writing.

Every time I tried to make an appointment to have the panel replaced, somebody always dropped the ball..."sorry man, not here yet...oh look, not ordered...this will take about 3 weeks to come from the manufacturer". Long story short, they pushed me past the 30 days on the contract to have the work done.

Wrote a letter with documentation to the sales manager...then the general manager...and nothing. So stupid. I had bought 2 other cars from them previously and they treated me this way. I've bagged on them on dozens of time; they ran ads on FaceBook where I nailed them and elsewhere. I quite certain I've cost them at least one sale...so stupid of them.

cooper barrett · 10-20-2018, 03:52 PM

I have never seen an expiration date on a "We Owe" from a dealership.

I was given a loaner car while a Blue Springs Nissan "We Owe" was installed on my Altima SR coupe and they refused my money after one of the center caps went missing because I drove it like I stole it over the 4th of July holiday

Remember the cute blond girl bending over to show you the "BLUE" coil springs in the commercials back in the 90's?

Quote:

Originally Posted by fan4ever

Bought a Murano from a nearby dealership (Pinnacle Nissan) and the car had a scrape on the interior of the door. Made sure the dealership would replace the door panel; they agreed and put it in writing.

Every time I tried to make an appointment to have the panel replaced, somebody always dropped the ball..."sorry man, not here yet...oh look, not ordered...this will take about 3 weeks to come from the manufacturer". Long story short, they pushed me past the 30 days on the contract to have the work done.

Wrote a letter with documentation to the sales manager...then the general manager...and nothing. So stupid. I had bought 2 other cars from them previously and they treated me this way. I've bagged on them on dozens of time; they ran ads on FaceBook where I nailed them and elsewhere. I quite certain I've cost them at least one sale...so stupid of them.

I bet there are lots of quarter throwers (with and without the coffee cup) in this group....

burt · 10-20-2018, 04:07 PM

Quote:

Originally Posted by cooper barrett

I have never seen an expiration date on a "We Owe" from a dealership.

LOL you idiot, EVERY SINGLE ONE has a 30 day expiration! Most of the time, in an effort to keep a customer happy, a dealer still honors it. But they are NOT required to.

Quote:

Originally Posted by cooper barrett

I bet there are lots of quarter throwers (with and without the coffee cup) in this group....

Not many that have been at it over 30 years. Nor many that have been salesman, Finance Manager, Asst Sales Manager, Sales Manager, and General Sales Manager.

Rasputin · 10-20-2018, 04:30 PM

Years ago as a teenager with my dad shopping for a car in a used car lot a pickup had on the window "RUNS GOOD" great we thought check it out.

Out comes the salesman saying "Rens good Rens good!" hands me the key I get in and turn the ignition and . . . nothing, doesn't start must be a dead battery but we weren't buying from that guy

burt · 10-20-2018, 04:31 PM

I hope this works

cooper barrett · 10-20-2018, 04:38 PM

Quote:

Originally Posted by burt

LOL you idiot, EVERY SINGLE ONE has a 30 day expiration! Most of the time, in an effort to keep a customer happy, a dealer still honors it. But they are NOT required to.

When I saw "We Owe" slips they were like P.O>'s there was no legal ease included... Now it's all about the payout on the sale.....

Not many that have been at it over 30 years. Nor many that have been salesman, Finance Manager, Asst Sales Manager, Sales Manager, and General Sales Manager.

At least the F+I guys let you know they are bending you over before they do it....

I owned a business where I dealt with the Asst Sales Managers, Sales Managers, and General Sales Managers, and Dealer Principals, as Van Tuyl used to call them. I used to call on every dealer in the KC Metro area.

I have been away for many years but, in the car biz, some things stay the same. Selling wholesalers on the corner of 75th and Metcalf on Sundays comes to mind.....

baitism · 10-19-2018, 03:50 PM

I will say this is definitely not a credit issue. My score is ~780.

**SAUTO** · 10-19-2018, 03:53 PM

When I made my latest purchase they threw in an extended warranty that didn't kick in until after the factory warranty. It was part of the deal. They wouldn't come down to where I was on price so they gave me that. It's cancellable until it kicks in.

I didnt need it, won't have it that long.

So I waited the correct amount of time to cancel it and called to get my money back.

The dealer had beaten me to it. It had already been cancelled.

Imo that's stealing so I called and threw a fit. It was A "computer error" and it got reinstated and i got the money.

How many people buy those and the dealer voids them and keeps the money and they forget about the policy bythe time they need it, or get rid of it before the warranty kicks in?

10-19-2018, 03:12 PM	Topic Starter
baitism Starter Join Date: Jul 2005 Location: Overland Park, KS Casino cash: $5039551	Shady car dealership practices.... I recently purchased a used car from a dealership, which included a trade-in. Everything seemed to have gone well until about a week afterwards. I got a letter in the mail from the credit union the dealer used to finance the loan and it said I was denied because the "Term requested exceeds limits." They counter offered with a 48 mo loan instead of a 60. I also noticed in the contract that they slipped in $400 extra in dealership fees. Needless to say I was pissed I didn't notice it before signing, especially considering I believe it was added in the final contract and not the ones I looked at before. Long story short, could I play hardball and tell them to take out the fees or I'll return the car to them and cancel the deal because the financing fell through? Seems they would be out a lot of time and effort over $400, not to mention the dealership is a three hour drive from here and, from what I have read, the onus is on them to rectify the financing situation. Perhaps someone who has been in the industry can provide me some feedback. Thanks. Here is a picture of the contract and the "added" fees. Basically, they put $631.50 over the advertised 249.00.
Posts: 127

10-19-2018, 03:15 PM	#2
Simply Red You Sweetie! Join Date: Sep 2005 Casino cash: $2021206219 VARSITY	No bud - just buy a condom at this point and bend over. That's all you can do, sadly.
Posts: 71,691

10-19-2018, 03:17 PM	#3
Simply Red You Sweetie! Join Date: Sep 2005 Casino cash: $2021206219 VARSITY	I suppose you could dispute it in another fashion - others will know more than me, on here.
Posts: 71,691

10-19-2018, 03:17 PM	#4
Simply Red You Sweetie! Join Date: Sep 2005 Casino cash: $2021206219 VARSITY	was this in the state of Kansas ?
Posts: 71,691

10-19-2018, 03:22 PM	#6
Fish Ain't no relax! Join Date: Sep 2005 Casino cash: $2048919	Usually you can only get a 72 month lease if the price is over a set limit and/or age is under a limit. The dealer should know that limit before giving you an offer if it's the financer they normally use. __________________
Posts: 47,639

10-19-2018, 03:31 PM	#7
fan4ever Supporter Join Date: Oct 2002 Location: Scottsdale, AZ Casino cash: $5714389	Bought a Murano from a nearby dealership (Pinnacle Nissan) and the car had a scrape on the interior of the door. Made sure the dealership would replace the door panel; they agreed and put it in writing. Every time I tried to make an appointment to have the panel replaced, somebody always dropped the ball..."sorry man, not here yet...oh look, not ordered...this will take about 3 weeks to come from the manufacturer". Long story short, they pushed me past the 30 days on the contract to have the work done. Wrote a letter with documentation to the sales manager...then the general manager...and nothing. So stupid. I had bought 2 other cars from them previously and they treated me this way. I've bagged on them on dozens of time; they ran ads on FaceBook where I nailed them and elsewhere. I quite certain I've cost them at least one sale...so stupid of them. __________________ "You will never reach your destination if you stop and throw rocks at every dog that barks" - Winston Churchill
Posts: 9,337

10-20-2018, 04:30 PM	#11
Rasputin Tip of the hat LIV Champs Join Date: Jun 2007 Location: ks Casino cash: $3285421	Years ago as a teenager with my dad shopping for a car in a used car lot a pickup had on the window "RUNS GOOD" great we thought check it out. Out comes the salesman saying "Rens good Rens good!" hands me the key I get in and turn the ignition and . . . nothing, doesn't start must be a dead battery but we weren't buying from that guy
Posts: 54,977

10-19-2018, 03:50 PM	#14
baitism Starter Join Date: Jul 2005 Location: Overland Park, KS Casino cash: $5039551	I will say this is definitely not a credit issue. My score is ~780.
Posts: 127

10-19-2018, 03:53 PM	#15
SAUTO Shit Join Date: Jun 2008 Casino cash: $10039067	When I made my latest purchase they threw in an extended warranty that didn't kick in until after the factory warranty. It was part of the deal. They wouldn't come down to where I was on price so they gave me that. It's cancellable until it kicks in. I didnt need it, won't have it that long. So I waited the correct amount of time to cancel it and called to get my money back. The dealer had beaten me to it. It had already been cancelled. Imo that's stealing so I called and threw a fit. It was A "computer error" and it got reinstated and i got the money. How many people buy those and the dealer voids them and keeps the money and they forget about the policy bythe time they need it, or get rid of it before the warranty kicks in?
Posts: 55,715	1 0