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Old 08-11-2023, 05:51 PM   #1
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Originally Posted by |Zach| View Post
I really have no idea how you would think distributing and spreading out all of those resources to different far reaching places of multiple circular concourses could be more efficient than all your resources at one point in many lanes moving people through quicker.
I despised the old system. Sure, there were times you got straight through, but then your were stuck in the tiny little area with like 2 shitty restaurants and nowhere to even sit. Or you could wait until later, but then you'd have people in line. Yes, a short line, but as you alluded to, not a fast moving line.

I did some research work for DEN a few years back, and their marketing folks despise the fact that everyone thinks the security lines there suck. The lines there are huge, sure, but wait times are extensively tracked in the industry, and they're right around the national average.

People just get stressed out by long lines even if centralized security is almost always more efficient.
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Old 12-01-2023, 08:37 AM   #2
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I really have no idea how you would think distributing and spreading out all of those resources to different far reaching places of multiple circular concourses could be more efficient than all your resources at one point in many lanes moving people through quicker.
You started out well...You really have no idea how systems work. I've flown out of KC many times and it was always a treat. When you fly out of Dulles international airport you're herded into security lines that feel like feed-lots (which is probably something urbanites like) that stretch out for hundreds of yards and are slow moving. When you fly out of KC those India styled scrum lines disappear because they concurrently distribute out and parallelize the ingress for security across n+ lines. It's not just one big stupid ****ing line.
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Old 08-11-2023, 09:36 PM   #3
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Took 23 minutes to get through security. Longest it has ever taken me to get through airport security in KC.

Bonus… they took even more time after that because they saw my knee brace and thought it might be a weapon of mass destruction so they had to swab my brace, my clothing, and my hands.
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Old 08-12-2023, 12:31 PM   #4
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Took 23 minutes to get through security. Longest it has ever taken me to get through airport security in KC.

Bonus… they took even more time after that because they saw my knee brace and thought it might be a weapon of mass destruction so they had to swab my brace, my clothing, and my hands.
Yeah, that's not great... I went through a massive line in Boston last weekend and I think it was ~20-25 minutes. It still moved pretty quickly, but JFC half the city was there at 4:30 in the morning.

Not the end of the world, of course, but I'd expect smaller airports like that to be half that... and considering how fast the lines typically move, that's still a pretty decent line.
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Old 11-22-2023, 04:43 PM   #5
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KCI takes new approach to reduce backups around arrivals curb during Thanksgiving

Staff passing out flyers with directions to cellphone lot

KANSAS CITY, Mo. — In order to keep traffic flowing smoothly inside and outside the new terminal at Kansas City International Airport (KCI) during Thanksgiving, staff members are taking a new approach. Police and contracted security guards will hand out flyers to drivers who park along the arrivals curb for too long while waiting for plane passengers to exit the airport.

Drivers parked and waiting outside the terminal in the “arrivals” area have created backups since the terminal opened in February. Ahead of the terminal’s first holiday season, the airport created a task force to address issues like parking, cleanliness, and other operational concerns.

“If you’re sitting at the curb, you’ll be asked to move along, and we’ll throw you a bone by giving you a card to get you back to the cellphone lot from there,” said Joe McBride, a spokesperson for KCI.

Staff members are handing drivers flyers that include a QR code that people can scan to open Google Maps or Apple Maps apps on their phone, which will then direct them to the cellphone waiting lot. The handout also has written driving instructions.

The airport published a series of videos on its website that show people the route they can take to the arrivals and departures areas, the cellphone waiting lot, and many other areas. Airport personnel encourage people to watch the videos before driving to the airport, especially because many people may be driving to the new terminal for the first time this holiday season.

The cellphone waiting lot is located at 680 Brasilia Avenue. The airport plans to add more signage to help guide drivers to the lot. There will be an overflow lot next to the cellphone lot this week.

The task force implemented other changes this week: Color-coded balloons fly over the entrances to the TSA and TSA pre-check lines, more people are on staff to keep the terminal clean, and our crews saw employees replacing cabinetry in bathrooms Monday.

Additionally, the moving walkway helping people get between the terminal’s two concourses are now working. Two of the four walkways were inoperable for weeks because of what the airport called a “manufacturer’s defect.”

Overall, McBride said feedback about the new terminal is overwhelmingly more positive than negative.

“It’s more organized now, it’s easier to navigate. I also think the staff is more helpful with directions and being more precise on where to go,” said Kenzie Bailey-House, a Thanksgiving traveler.

KCI said the average wait time for travelers in the TSA checkpoint lines during Wednesday morning’s rush was six minutes.

https://www.kshb.com/news/local-news...g-thanksgiving
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Old 11-22-2023, 07:47 PM   #6
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Originally Posted by alpha_omega View Post
KCI takes new approach to reduce backups around arrivals curb during Thanksgiving

Staff passing out flyers with directions to cellphone lot

KANSAS CITY, Mo. — In order to keep traffic flowing smoothly inside and outside the new terminal at Kansas City International Airport (KCI) during Thanksgiving, staff members are taking a new approach. Police and contracted security guards will hand out flyers to drivers who park along the arrivals curb for too long while waiting for plane passengers to exit the airport.

Drivers parked and waiting outside the terminal in the “arrivals” area have created backups since the terminal opened in February. Ahead of the terminal’s first holiday season, the airport created a task force to address issues like parking, cleanliness, and other operational concerns.

“If you’re sitting at the curb, you’ll be asked to move along, and we’ll throw you a bone by giving you a card to get you back to the cellphone lot from there,” said Joe McBride, a spokesperson for KCI.

Staff members are handing drivers flyers that include a QR code that people can scan to open Google Maps or Apple Maps apps on their phone, which will then direct them to the cellphone waiting lot. The handout also has written driving instructions.

The airport published a series of videos on its website that show people the route they can take to the arrivals and departures areas, the cellphone waiting lot, and many other areas. Airport personnel encourage people to watch the videos before driving to the airport, especially because many people may be driving to the new terminal for the first time this holiday season.

The cellphone waiting lot is located at 680 Brasilia Avenue. The airport plans to add more signage to help guide drivers to the lot. There will be an overflow lot next to the cellphone lot this week.

The task force implemented other changes this week: Color-coded balloons fly over the entrances to the TSA and TSA pre-check lines, more people are on staff to keep the terminal clean, and our crews saw employees replacing cabinetry in bathrooms Monday.

Additionally, the moving walkway helping people get between the terminal’s two concourses are now working. Two of the four walkways were inoperable for weeks because of what the airport called a “manufacturer’s defect.”

Overall, McBride said feedback about the new terminal is overwhelmingly more positive than negative.

“It’s more organized now, it’s easier to navigate. I also think the staff is more helpful with directions and being more precise on where to go,” said Kenzie Bailey-House, a Thanksgiving traveler.

KCI said the average wait time for travelers in the TSA checkpoint lines during Wednesday morning’s rush was six minutes.

https://www.kshb.com/news/local-news...g-thanksgiving
I came back from Roatan on the 11th and, as I suspected, it was a total ****ing cluster-**** because four planes landed within 20-30 minutes of each other (shocker, right!?!?!?!?!?). Until they ticket people who put their cars into "Park" this won't change. The security folks need to get mean and make assholes who park in the arriving area leave for 2-3 hours!
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Old 11-22-2023, 04:57 PM   #7
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The other day I saw the airport in the distance while driving and I was positively moved to tears. "Our city has finally made it", I whispered under my breath. My 7 year old son saw a tear roll down my cheek and asked "Papa, why are you so sad?"

I replied - "Oh no my sweet child, these are tears of joy. And one day when you experience the seamless integration of breath-taking art in a truly first rate airport that even out-of-towners applaud, you'll understand as well".

This is a real story that happened
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Old 11-22-2023, 05:49 PM   #8
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The other day I saw the airport in the distance while driving and I was positively moved to tears. "Our city has finally made it", I whispered under my breath. My 7 year old son saw a tear roll down my cheek and asked "Papa, why are you so sad?"

I replied - "Oh no my sweet child, these are tears of joy. And one day when you experience the seamless integration of breath-taking art in a truly first rate airport that even out-of-towners applaud, you'll understand as well".

This is a real story that happened
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Old 11-23-2023, 06:39 AM   #9
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The new airport has CLEAR. Much quicker.
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Old 11-23-2023, 10:53 AM   #10
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The new airport has CLEAR. Much quicker.
I have it. Gee, I ought to start using it!!
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Old 11-30-2023, 09:48 PM   #11
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Just got back to town for the first time since 2016. New airport looks super impressive compared to what it was the last time I was here.
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Old 03-20-2024, 07:19 PM   #12
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Wait, I thought the new facility was going to make KC a Mecca for air travel... Oh well...
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Old 03-20-2024, 07:31 PM   #13
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Wait, I thought the new facility was going to make KC a Mecca for air travel... Oh well...
Yeah losing a trash airline like Jet Blue is a real bummer.
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Old 03-20-2024, 07:35 PM   #14
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Yeah losing a trash airline like Jet Blue is a real bummer.
It's been a few years since I flew with JetBlue, but I always found them to be first rate, certainly no worse than any other airline, and quite a bit better than many in some areas. I mean, they're no Spirit Airlines, but who can reach that bar?
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Old 03-20-2024, 09:27 PM   #15
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It's been a few years since I flew with JetBlue, but I always found them to be first rate, certainly no worse than any other airline, and quite a bit better than many in some areas. I mean, they're no Spirit Airlines, but who can reach that bar?
Yeah, JetBlue's satisfaction ratings are always some of the best in the industry. They have a low cost model, but they're in a different league than the Spirits and Frontiers of the world.
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