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02-03-2012, 07:46 PM | #226 | |
In Search of a Life
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The cloud id nice. I put some music on mine. Its cool as lo G as u have wifi access. |
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02-05-2012, 11:54 PM | #227 |
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I got the Xoom on Black Friday for $200. Well worth the money at that price. I can't get high speed here at my house, so the 4G hotspot is great for my laptop. My daughter has a ton of games on it and gets a lot of use out of it, and it works for everything I need it for. It is still running on Honeycomb, but I hear that ICS is just about ready to roll out for it.
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Genesis 1:1 In the beginning, God created the Heavens and the Earth. Following the historical accounts and the genealogy from that point on, the age of the Earth is approximately 6000-7000 years old. The Big Bullshit Theory is a lie. It and the evolution theory go against real science. Satan has used our public school system to brainwash everyone into believing these lies. Be not decieved. |
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02-15-2012, 11:45 AM | #228 | |
Kind of a mod
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My ASUS bubble has officially been burst. After having a great opinion of them for years, I'm to the point that I'm not sure I can recommend them in good conscience ever again.
As I mentioned previously in this thread, I was having a problem with my power adapter not charging consistently. It was a bit of a hassle, but I just lived with it. However, a few weeks ago, when I was plugging it in, a little plastic piece in the center of the power port snapped off. I'm not sure if I wiggled it or what, but I certainly didn't put a ton of force into it. Anyway, I called ASUS and got an RMA to send it in for repair. I had to pay for my own shipping to send it in, and it got there on February 1st. It took a full week until I heard from them, but they sent me a canned e-mail message that the damage was my fault and included a form for me to fill out and FAX BACK IN to pay for it. (It wasn't a huge amount - $85 - but it's the principle of the thing.) I, of course, dispute that damage like that should be my responsibility. I heard back the next day that the rep was going to check in with the technician and get back with me. After sending three emails in the past week asking for an update and a phone call to their support line to escalate the issue, I finally heard back from them this morning - more than two weeks since they originally received it. To their credit, they're going to cover it under warranty - not because they agree it's my fault though - because they haven't heard back from the technician and are tired of waiting for such a small amount. Anyway, here are a few key things I've learned in the past week that I'll pass along to anyone considering buying an ASUS product:
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At this point, I'm just hoping I get it back working like they said they would. It's sad, but I'm not even confident in that at this point. TL;DR ASUS products are decent, but their warranty process is a nightmare. |
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02-15-2012, 11:51 AM | #229 |
The 23rd Pillar
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Good to know. I'm getting ready to build a new PC and I had an ASUS motherboard targeted. I may still go with it, but I'll at least reconsider my options based on your report.
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02-15-2012, 11:55 AM | #230 |
Ain't no relax!
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I'll have to agree with you on the Asus return procedure. Just before Christmas, I had to return an Asus mobo that quit working within a couple months. It was a nightmare. I had to contact Asus in Taiwan through their online RMA procedure. Didn't hear anything from them for 2 weeks. Sent another RMA request at that point. A week later, I received an e-mail with instructions on how to RMA. 2 weeks later, I finally received an e-mail that was from the initial RMA request I submitted. ??
Once I finally got an RMA number, I sent it off. It was returned a little over 2 weeks later.
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02-15-2012, 11:58 AM | #231 | |
Take a Chill Pill
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02-15-2012, 11:59 AM | #232 | |
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Join Date: Aug 2005
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I think they rushed the Prime out a little too quickly and didn't have time to do proper quality control. Hopefully they'll learn from that, but who knows. For me, I'd at least have to consider some sort of alternative warranty in the future. It'd be one thing if this was something I don't use very often, but being without the tablet I paid $500 for for a month (probably) just isn't acceptable. If this were a laptop, I'd be even more pissed. |
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02-15-2012, 11:59 AM | #233 |
Kind of a mod
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02-15-2012, 12:00 PM | #234 |
Take a Chill Pill
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Location: South Carolina
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02-15-2012, 12:02 PM | #235 | |
Kind of a mod
Join Date: Aug 2005
Location: Donkey Land
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Quote:
Of course, I also like the dock option for the Prime. I haven't gotten it yet, but I could see it coming in handy. |
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02-15-2012, 12:03 PM | #236 | |
Take a Chill Pill
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Location: South Carolina
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Quote:
I turn off the wifi every time I'm done using it, which is very easy to do, it takes 2 presses to do that. My battery lasts for over 2 weeks. |
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02-28-2012, 09:28 AM | #237 |
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Final update on my ordeal for anyone who cares:
I got my tablet back yesterday. In total, it took over 4 weeks from the time I sent it in until the time I got it back. They repaired the jack under warranty as promised, but they didn't do anything with the bright pixel (which isn't a big deal) or the charger (which is). I called their tech support line again, and they told me I'd have to send the charger back again before they could send me a new one. I politely told him to go **** himself (not in those words) and that I'd just buy a new one. What an incredibly horrible system... |
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02-28-2012, 09:54 AM | #238 |
M-I-Z S-E-C
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I've been running ICS on my Touchpad for a week or so. Quick and smooth as hell, and much better than that WebOS crap. $150 for a 32gb, 10.1" tablet that runs as smooth as a Galaxy? **** yeah...
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02-28-2012, 10:54 AM | #239 | |
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In this world of sin and sorrow there is always something to be thankful for; as for me, I rejoice that I am not a Republican. - H. L. Mencken |
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02-28-2012, 11:00 AM | #240 |
Kind of a mod
Join Date: Aug 2005
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Yep, I'm sure you're right. Of course, I've had positive support experiences with HP, Dell, and Samsung as well, though I don't doubt that Apple's top notch in the support department.
Suffice it to say, this experience has irreparably damaged my opinion of ASUS. |
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