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Old 11-15-2013, 04:19 PM   #1
DaneMcCloud DaneMcCloud is offline
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While it is very fast compared to my old DSL, I have noticed some odd behavior. For example, I just ran a speed test at www.speedtest.net. It took a good 10 seconds for the map to show up. I clicked the "Begin Test" button and it took another ten or so seconds before the test actually began. Speed is 24 MB down and 6 up. This happens randomly on every website I go to and happens on every machine in my network.

Any ideas, please? Thanks.
First off, I assume you mean 24 Mbps (mega-bits, not mega-bytes).



I'd recommend unplugging your cable modem and removing the battery for a minimum of two minutes. Unplug the power from your wireless router as well.

After two minutes, replace the battery and plug in the modem. Once it's fully ready, power up the router. Once it's broadcasting a signal, re-check all devices for connectivity.

Good luck!
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Old 11-15-2013, 04:41 PM   #2
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Originally Posted by DaneMcCloud View Post
First off, I assume you mean 24 Mbps (mega-bits, not mega-bytes).



I'd recommend unplugging your cable modem and removing the battery for a minimum of two minutes. Unplug the power from your wireless router as well.

After two minutes, replace the battery and plug in the modem. Once it's fully ready, power up the router. Once it's broadcasting a signal, re-check all devices for connectivity.

Good luck!
Yes, Mr. Smart Ass, Mbps...

I have tried a full power reboot a few times already. My modem doesn't have battery backup. It seems to help for a few hours and then the same thing.
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Old 11-15-2013, 05:24 PM   #3
DaneMcCloud DaneMcCloud is offline
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Yes, Mr. Smart Ass, Mbps...

I have tried a full power reboot a few times already. My modem doesn't have battery backup. It seems to help for a few hours and then the same thing.
Have you tried plugging your cable modem directly to a computer? If so, did the issue persist?
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Old 11-15-2013, 05:32 PM   #4
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Have you tried plugging your cable modem directly to a computer? If so, did the issue persist?
Good suggestion and no I haven't. I have a Cisco M20 router between the modem and my devices.

I'll give that a try. Thank you.
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