The Android Tablet Watch Thread

[DaFace]

Final update on my ordeal for anyone who cares:

I got my tablet back yesterday. In total, it took over 4 weeks from the time I sent it in until the time I got it back. They repaired the jack under warranty as promised, but they didn't do anything with the bright pixel (which isn't a big deal) or the charger (which is). I called their tech support line again, and they told me I'd have to send the charger back again before they could send me a new one. I politely told him to go **** himself (not in those words) and that I'd just buy a new one.

What an incredibly horrible system...

[NewChief]

Originally Posted by DaFace

Final update on my ordeal for anyone who cares:

I got my tablet back yesterday. In total, it took over 4 weeks from the time I sent it in until the time I got it back. They repaired the jack under warranty as promised, but they didn't do anything with the bright pixel (which isn't a big deal) or the charger (which is). I called their tech support line again, and they told me I'd have to send the charger back again before they could send me a new one. I politely told him to go **** himself (not in those words) and that I'd just buy a new one.

What an incredibly horrible system...

Apple would never treat you that way.

[DaFace]

Originally Posted by NewChief

Apple would never treat you that way.

Yep, I'm sure you're right. Of course, I've had positive support experiences with HP, Dell, and Samsung as well, though I don't doubt that Apple's top notch in the support department.

Suffice it to say, this experience has irreparably damaged my opinion of ASUS.

[penguinz]

Originally Posted by NewChief

Apple would never treat you that way.

Their "geniuses" are about as far from genius as one can get.