Sprint promotion

[The Franchise]

Originally Posted by Fairplay

I have ATT and satisfied with it and never had any issues but looking to cut bills where I can.

What experiences have you had with them Pestilence?

Horrible customer service. Phone service sucks. They're happy when you're a new customer but you can go **** yourself after you're under contract.

[Fairplay]

That's the part I don't understand, all they provide is phone service and data service how can they mess that up.

[Mav]

Originally Posted by Pestilence

Horrible customer service. Phone service sucks. They're happy when you're a new customer but you can go **** yourself after you're under contract.

Exactly. Their service is awful.

[BWillie]

Originally Posted by Pestilence

Horrible customer service. Phone service sucks. They're happy when you're a new customer but you can go **** yourself after you're under contract.

Customer serice actually is fine. Very much improved in recent years. Its just that they have bad data coverage. No idea about voice cuz i dont even care but in some places i have no data coverage at all and ppl on Verizon are live streaming TV

[Fairplay]

So we had discussed of possibly changing over to Sprint for cell phone service we decide to go in the store to go over the details.

Upon arriving in the store we told the front desk lady we are interested in their new rate plan and she said I'm sorry Sprint can't help you today it must be real busy throughout our stores as our system is down. I had to crack and smile and keep from laughing.

So I said could we talk to one of your rep's to go over what it would take to change over. No but you can schedule an appointment sometime this week what time would be best for you? All the while all their representatives were just bullshitting with each other behind the counter.

I had seen enough they had their chance. I believe you now Pestilence and please forgive me.

[Valiant]

Originally Posted by Fairplay

So we had discussed of possibly changing over to Sprint for cell phone service we decide to go in the store to go over the details.

Upon arriving in the store we told the front desk lady we are interested in their new rate plan and she said I'm sorry Sprint can't help you today it must be real busy throughout our stores as our system is down. I had to crack and smile and keep from laughing.

So I said could we talk to one of your rep's to go over what it would take to change over. No but you can schedule an appointment sometime this week what time would be best for you? All the while all their representatives were just bullshitting with each other behind the counter.

I had seen enough they had their chance. I believe you now Pestilence and please forgive me.

Well they have gained more than they lost the last 3 months and ATT is losing each month during that time span so it must be working.

Saying that, you should contact Sprint HQ about your treatment in store. That is a way for a bunch of people to get fired quickly. I am serious about this, contact them.

[Fairplay]

Originally Posted by Valiant

Well they have gained more than they lost the last 3 months and ATT is losing each month during that time span so it must be working.

Saying that, you should contact Sprint HQ about your treatment in store. That is a way for a bunch of people to get fired quickly. I am serious about this, contact them.

I will Valient I will, also the lady was kind of blocking us from just perusing the store and ushering us back out it was rude I thought keep in mind it was only 1 PM the store closes at 6 PM .