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Old 03-18-2021, 12:58 PM  
Dartgod Dartgod is online now
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In the IT world, is the term "User" offensive?
So I work in IT and for as long as I've done so (20+ years), our end users are usually simply referred to as "users". This came out yesterday from our infrastructure director:

"I want to challenge all of you to stop using the word "user" when referring to employee-owners that use the systems and services we provide. You can imagine how offensive this term is to someone who is not an IT employee. Please stop using this word in presentations, training sessions, support conversations, or when simply writing a note in an incident."

When the hell did this happen? Have any of you other IT workers seen this? Hell most of the Powershell cmdlets I use daily are baser on "user"; Get-AdUser, Set-CsUser, etc...

I'm really having a hard time understanding how and when this became an offensive term?
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Old 03-19-2021, 08:48 AM   #31
Zebedee DuBois Zebedee DuBois is offline
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Someone thought "user" referred to someone with a substance abuse problem
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Old 03-19-2021, 08:50 AM
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Old 03-19-2021, 08:59 AM   #32
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Quote:
Originally Posted by Hammock Parties View Post
dude sounds like a douche

i'm thankful to have a boss who calls our customers ****ing ****s behind their back
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Dude is a textbook example of the peter principle most likely.
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I'd tell your infrastructure director to stop being an asshole.
Nah, he's a cool dude. I'm guessing this directive came from senior management.
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Old 03-19-2021, 09:33 AM   #33
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I’m still not able to imagine how there term user could be offensive to the non IT employee despite the emails assertion of it. What is this imagined offense?
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Old 03-19-2021, 09:57 AM   #34
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I'm guessing this directive came from senior management.
Ok, I'm going to have to challenge you to stop being so ageist now.
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Old 03-19-2021, 10:25 AM   #35
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Can we just keep using the SUIC acronym?
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Old 03-19-2021, 10:43 AM   #36
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Nah, he's a cool dude. I'm guessing this directive came from senior management.
Boy, sucks to be in that position.
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Old 03-19-2021, 10:55 AM   #37
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Someone is hinting at legal action, your company is backing down and trying to avoid it. Usually the only way HR, or your manager would even ask you to avoid saying the word, is if it could cost the company money and legal resources.
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Old 03-19-2021, 12:11 PM   #38
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Is calling a person operating a motor vehicle a "driver" offensive?

People can be so full of shit it's horrible.
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Old 03-19-2021, 12:58 PM   #39
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The best way to address users is How may I help you? Of course, no one has complained too loudly when business people started referring to IT as Code Monkeys...
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Old 03-19-2021, 01:03 PM   #40
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Originally Posted by crayzkirk View Post
The best way to address users is How may I help you? Of course, no one has complained too loudly when business people started referring to IT as Code Monkeys...
I thought they just called them nerds.
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Old 03-20-2021, 10:58 AM   #41
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