Computers Router issue-At&t uverse internet - Page 2

Sure-Oz · 06:58 PM

Just got Uverse internet installed friday. It got installed downstairs right behind a 60" big screen tv with the wires and everything on the wall. it's a wife router/modem in one. Our last internet 'dsl' router/modem was in the middle of the house and upstairs but now this is directly behind the tv. Can this cause issue with signals?

Signal strength is full in most the house but sometimes clicking a site it just sits on 'waiting for website to reply' and then loads after maybe a minute. Other times its instant. I can literally be on another tab and load a site fast and the other one is still waiting to load the next page. Im trying easy going pages like yahoo or gmail and still the same. I checked internet speeds and it's download rate avgs about 8mbs a sec usually which is higher than the dsl we had before that worked fine which was around 3mb.

Not sure why the 'lag' when clicking sites at times.

Ideas? I am thinking of calling a tech to get this figured out

listopencil · 08-01-2013, 02:38 PM

I found this. Might help if you have the NVG510:

http://www.ron-berman.com/2011/11/24...u-verse-users/

asdf · 08-01-2013, 03:58 PM

I had a similar issue and it was caused by my providers laggy dns servers. Once I hard set my router to use google's dns servers (8.8.8.8 and 8.8.4.4) that initial lag before page loading went away. A different way of trying it would be to change your local computers network settings to use the google dns servers instead of the DHCP assigned servers...

Sure-Oz · 08-01-2013, 05:23 PM

Quote:

Originally Posted by listopencil

Oh, hey, do you use the Motorola NVG510?

I dont, it's some at&t 5031nv at&t router...i'm baffled and have scheduled a tech to come.

Fish · 08-02-2013, 07:14 AM

I always advise to never go with the ISP providers router. You're paying $8/month for a router that cost them $20-25 total. They are always complete junk and they just rape the customer with the monthly rent fee.

TambaBerry · 08-02-2013, 07:27 AM

Quote:

Originally Posted by Sure-Oz

-56 dbm whatever that means.

Saw no packets lost at all or errors when logging into the router.

I'm clueless

That is way to high you want to be between -9 and 9 closer to zero is better. Your signal strength is to high.

Aspengc8 · 08-02-2013, 08:35 AM

Does this happen all the time, or just when accessing certain sites?

If your speed test is good, and your not seeing interface errors, AT&T could be having internal routing issues or DNS issues, hence the 'lag' your getting resolving the host name.

**morphius** · 08-02-2013, 10:12 AM

Quote:

Originally Posted by Fish

I always advise to never go with the ISP providers router. You're paying $8/month for a router that cost them $20-25 total. They are always complete junk and they just rape the customer with the monthly rent fee.

AT&T's router also controls the TV's, so you can't really go off the shelf.

Sure-Oz · 08-02-2013, 04:02 PM

Quote:

Originally Posted by Aspengc8

Does this happen all the time, or just when accessing certain sites?

If your speed test is good, and your not seeing interface errors, AT&T could be having internal routing issues or DNS issues, hence the 'lag' your getting resolving the host name.

Happens randomly, any site. Chiefsplanet, slickdeals whatever...hell right now im downloading games about 750mb a piece in about 8 min so speed isnt the issue. PS3 disconnects randomly, not sure why and same with the websites waiting for reply like someone pushed the pause button.

As for the router my room is next door to where it is.

Sure-Oz · 08-02-2013, 04:03 PM

I had a tech over the phone say he ran tests and then said nothing was off with it...and blames my settings or how many devices are connected. Funny, the at&t 1.5 mb dsl i had before had 12 devices connected and never had an issue other than it was slow internet for gaming or downloading games. reg browsing was fast

Regardless someone has to take a look, speed isnt the issue its teh damn annoying lag, which i dont understand

Sure-Oz · 08-02-2013, 04:21 PM

Anyone that installs or works with this shit does 'sending a fresh signal' to my router/modem actually do anything? that is what the tech did over the phone..now the tech is going to access some channel on my router and make 'changes' hope this does it

**TribalElder** · 08-02-2013, 04:59 PM

the Uverse wifi modem router combo 2 wire is a piece of shit. I would suggest getting a wifi router and disabling the wireless in the 2wire modem. I couldn't get anything to connect to it and they blast out 400mw by default as I recall. The problem is they channel hop depending on spectrum availability and if your neighborhood is wifi'd up your hosed.

get a dedicated wireless router and setup WPA2

Fish · 08-03-2013, 10:45 AM

Quote:

Originally Posted by morphius

AT&T's router also controls the TV's, so you can't really go off the shelf.

Not sure i understand what you mean by it controlling the TVs. Surely there is a way to use your own, and if not that's a load of BS...

Sure-Oz · 08-03-2013, 10:50 AM

Maybe its a dns thing with the router? do you change the these settings below in the router maybe?

https://developers.google.com/speed/public-dns/?csw=1

This is straight up pissing me off.

nstygma · 08-03-2013, 11:30 AM

you need to isolate.
are you using a laptop? disable the wifi on your laptop and use an ethernet cable to plug directly in to the router. browse for a while and see if you have the same problems. if not, it truly a wireless issue. also, see if you have the issue over wifi while sitting next to the router to see if its a distance issue.
this will let you know if you need to relocate or replace it, or maybe add your own router to the center of the house and hook it into the uverse router with a separate ethernet line.

Fish · 08-03-2013, 11:48 AM

Quote:

Originally Posted by nstygma

you need to isolate.
are you using a laptop? disable the wifi on your laptop and use an ethernet cable to plug directly in to the router. browse for a while and see if you have the same problems. if not, it truly a wireless issue. also, see if you have the issue over wifi while sitting next to the router to see if its a distance issue.
this will let you know if you need to relocate or replace it, or maybe add your own router to the center of the house and hook it into the uverse router with a separate ethernet line.

This is good advice. Also be sure to test multiple different devices. If you have more than one laptop or a tablet, test them side by side.

07-31-2013, 06:41 PM
Sure-Oz Stay positive, don't give up Join Date: Dec 2001 Casino cash: $3179383	Router issue-At&t uverse internet Just got Uverse internet installed friday. It got installed downstairs right behind a 60" big screen tv with the wires and everything on the wall. it's a wife router/modem in one. Our last internet 'dsl' router/modem was in the middle of the house and upstairs but now this is directly behind the tv. Can this cause issue with signals? Signal strength is full in most the house but sometimes clicking a site it just sits on 'waiting for website to reply' and then loads after maybe a minute. Other times its instant. I can literally be on another tab and load a site fast and the other one is still waiting to load the next page. Im trying easy going pages like yahoo or gmail and still the same. I checked internet speeds and it's download rate avgs about 8mbs a sec usually which is higher than the dsl we had before that worked fine which was around 3mb. Not sure why the 'lag' when clicking sites at times. Ideas? I am thinking of calling a tech to get this figured out Last edited by Sure-Oz; 07-31-2013 at 06:58 PM..
Posts: 46,189

08-01-2013, 02:38 PM	#16
listopencil Immanentize The Eschaton Join Date: Oct 2002 Location: In Partibus Infidelium Casino cash: $1735880	I found this. Might help if you have the NVG510: http://www.ron-berman.com/2011/11/24...u-verse-users/ __________________ Good friends we have had, oh, good friends we've lost...along the way. In this great future, you can't forget your past. So dry your tears, I say.
Posts: 56,045

08-01-2013, 03:58 PM	#17
asdf Starter Join Date: May 2002 Location: KCMO Casino cash: $2033479	I had a similar issue and it was caused by my providers laggy dns servers. Once I hard set my router to use google's dns servers (8.8.8.8 and 8.8.4.4) that initial lag before page loading went away. A different way of trying it would be to change your local computers network settings to use the google dns servers instead of the DHCP assigned servers...
Posts: 213

08-02-2013, 07:14 AM	#19
Fish Ain't no relax! Join Date: Sep 2005 Casino cash: $1788919	I always advise to never go with the ISP providers router. You're paying $8/month for a router that cost them $20-25 total. They are always complete junk and they just rape the customer with the monthly rent fee. __________________
Posts: 47,760

08-02-2013, 08:35 AM	#21
Aspengc8 Veteran Join Date: Dec 2005 Casino cash: $9950632	Does this happen all the time, or just when accessing certain sites? If your speed test is good, and your not seeing interface errors, AT&T could be having internal routing issues or DNS issues, hence the 'lag' your getting resolving the host name.
Posts: 2,816

08-02-2013, 04:59 PM	#26
TribalElder Arrowhead Trail of Tears Join Date: Oct 2012 Location: KansasCity Casino cash: $2000441	the Uverse wifi modem router combo 2 wire is a piece of shit. I would suggest getting a wifi router and disabling the wireless in the 2wire modem. I couldn't get anything to connect to it and they blast out 400mw by default as I recall. The problem is they channel hop depending on spectrum availability and if your neighborhood is wifi'd up your hosed. get a dedicated wireless router and setup WPA2
Posts: 29,199

08-03-2013, 11:30 AM	#29
nstygma Veteran Join Date: Nov 2008 Location: ¿ Casino cash: $8209775	you need to isolate. are you using a laptop? disable the wifi on your laptop and use an ethernet cable to plug directly in to the router. browse for a while and see if you have the same problems. if not, it truly a wireless issue. also, see if you have the issue over wifi while sitting next to the router to see if its a distance issue. this will let you know if you need to relocate or replace it, or maybe add your own router to the center of the house and hook it into the uverse router with a separate ethernet line. __________________ you've heard that voice so long you believe it to be you
Posts: 2,237