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08-18-2010, 12:28 AM | ||
Would an idiot do that?
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The Official Malware/Antivirus Thread - Need help or general advice? Read this first!
This thread provides information on malware removal, links to malware removal tools, and recommendations & links to anti-virus software. The intention of this thread is to provide quick and accurate support for malware-related issues and questions.
Many people here are willing to provide assistance if you're having computer problems, and this thread is not meant to discourage people from asking for help.... but, please read the information provided first, or else there's a good chance you'll be sent here, here, or here . We aren't Geek Squad, so while we won't grossly overcharge you for information and advice, we also aren't responsible for anything you do to your computer. Also, feel free to make suggestions on the content of this post, and I'll try to keep it up to date. Research A lot of information can be found at this EliteKiller link, including...
Malware Removal If you think your computer is infected, the EliteKiller link provides a thorough solution. Simply put... Quote:
The Rogue Removal Kit is is a zipped file that includes malwarebytes, CCleaner (a registry cleaner that will also delete temporary files), Combofix, Hitman Pro, and HiJackThis (HiJackThis is optional, see below). The instructions guide you through running these tools in Safe Mode With Networking; then running malwarebytes and an online scanner in Normal Mode. Some people don't recommend running Combofix unless you're fairly certain you need to use it, but I've never heard of people having major problems with it. Here's a list of symptoms to Vundo infections, which may help determine if you need to run Combofix. You can also look here to see instructions with screenshots on how to use Combofix. Taken from the readme in the Rogue Removal Kit: Quality Online Virus Scanners: (all scanners offer detection and removal) F-Secure NOD32 Bitdefender Quality Free Anti-Virus Software: Panda Cloud Microsoft Security Essentials Antivir Avast! AVG My two cents on downloading anti-malware software...
Other Helpful Tips & Tools Rkill will kill processes that may be preventing scanners from completely removing malware. To get into Safe Mode With Networking, press F8 every couple of seconds while the computer is starting (before the Windows splash screen). If you see the Windows splash screen, you will need to try again. The safe thing to do is log into Windows, restart, and try pressing F8 several times before seeing the Windows splash screen. Alternatively, my advice that falls into the category of “what I'd do if it was my own computer, but wouldn't tell someone to do it if I worked in tech support” would be, if you didn't get into Safe Mode the first time and you're at the Windows splash screen, hold down the power button until the computer turns off. When you start the computer again, it should automatically ask you if you want to go into Safe Mode With Networking. If you get a Blue Screen of Death after selecting Safe Mode With Networking, read the following posts on how to fix it: http://blog.didierstevens.com/2006/06/22/save-safeboot/ http://blog.didierstevens.com/2006/0...ring-safeboot/ http://blog.didierstevens.com/2007/0...th-a-reg-file/ Still infected, or just want to make sure everything is okay? HiJackThis is a tool that will create a log file that can be analyzed by geeks to see what is running on your computer. Install and run HiJackThis (preferably in Safe Mode With Networking), and select 'Do a system scan and save a log file'. You can then copy/paste the output to this thread, and with any luck, someone will stop by and let you know what you can delete. You can then checkmark the items in HiJackThis and click 'Fixed checked'. If you don't get a quick response here or would rather do it yourself, you can also go to http://hijackthis.de/, which is an online analyzer for your HiJackThis log. Simply copy and paste the log into the text box and click the Analyze button. During my testing of the site, I found it wasn't perfect, especially when a proxy was setup (the visitor rating would be 'extremely nasty', but the site itself would say it was safe)... but, it's at least a good tool that can significantly shorten the time it takes to analyze the log, and it gives you an idea of which entries you can delete or at least Google/post here for further research. You can also look at the responses to HiJackThis posts in this thread to get an idea of what is safe and what should be removed. Windows Performance A good starting point to knowing what processes and services are running on your computer is a HiJackThis log. There's also a lot of information that's only a Google search away. To manage the process that start when Windows starts, use msconfig (Start button -> Run... -> msconfig -> Startup tab). This is a good resource on startup processes, and it includes a large database of startup processes with information on whether they're required to run Windows or if it's okay to uncheck them. You basically want processes that are in c:\Windows checked, and you can generally uncheck processes in c:\program files (but there are exceptions, like your antivirus), but do some research (Google, the provided links, this thread) if you're not sure. Adobe, Apple (including qttask, Boujour, AppleUpdater, etc), and any messenger program (unless you have it sign you in at startup) are always the first ones to get unchecked on my computer. Services can be a little tougher to manage, because it's usually a much longer list, and it's not as simple as flipping them on or off. This is a great resource for managing Windows services (Start button -> Run... -> services.msc). Simply choose your version of Windows and then click on the Service Configuration link. It presents the default setup, a safe setup (what most people can use without any consequences), a tweaked setup for faster startup, and a bare bones setup for the super geek. There's also a Tweaks page for stuff like Adding/Removing programs and System Restore. Last edited by Bearcat; 03-27-2012 at 04:07 PM.. |
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04-13-2014, 08:24 AM | #391 |
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04-13-2014, 08:35 AM | #392 |
Ain't no relax!
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I don't see anything malicious. Lots and lots of clutter. But nothing malicious. You could improve performance by turning off a bunch of stuff that's autostarting when it doesn't need to. But I don't see any bugs...
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04-13-2014, 08:36 AM | #393 | |
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Quote:
Remember, I'm as green as it gets when it comes to these things. |
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04-13-2014, 04:41 PM | #394 |
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How can I uninstall/reinstall Internet Explorer in windows 8? It isn't listed in Programs and features.
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04-13-2014, 04:48 PM | #395 |
Ain't no relax!
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I'll try and type up some instructions when I get the time.
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04-17-2014, 10:12 PM | #396 | |
Ain't no relax!
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Quote:
Click on the Start Menu. Type regedit in the Search field. Click enter to open Registry Editor. It will be listed in a folder-looking format. The top most folders will be HKEY_CLASSES_ROOT HKEY_CURRENT_USER HKEY_LOCAL_MACHINE HEKY_USERS HEKY_CURRENT_CONFIG To keep it simple, you'll only focus on a few folder locations. These folder locations are: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce These locations are what correspond with the "HKLM\..\Run:" entries in your HijackThis log. Navigate to these folder locations. The following are what you can safely delete to increase performance without losing any functionality: O4 - HKLM\..\Run: [ATT-SST_McciTrayApp] "C:\Program Files\ATT-SST\McciTrayApp.exe" O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Program Files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" O4 - HKLM\..\Run: [AdobeCS6ServiceManager] "C:\Program Files\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin O4 - HKLM\..\Run: [Logitech Download Assistant] C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [BCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O4 - HKCU\..\Run: [Google Update] "C:\Users\*******\AppData\Local\Google\Update\GoogleUpdate.exe" /c O4 - HKCU\..\Run: [BIBLauncher] C:\Program Files\Business-in-a-Box\BIBLauncher.exe O4 - HKCU\..\Run: [PlayOn] C:\Program Files\MediaMall\PlayOn.exe O4 - HKCU\..\Run: [Akamai NetSession Interface] "C:\Users\*********\AppData\Local\Akamai\netsession_win.exe" Also remove this which is in Start Menu\Programs\Startup\ O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe Close Registry Editor. Click on Start Menu. Type services.msc in Search Field. Open Services. This is a list of all services running on your system. Most entries have explanations. Different options for Autostart, Manual. Go through the list and see what you recognize as not necessary for loading auto. For you, all of the following you can safely turned from autostart to manual start without losing any functionality: O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: AMD External Events Utility - AMD - C:\Windows\system32\atiesrxx.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Canon Inkjet Printer/Scanner/Fax Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShow Producer\ScsiAccess.exe O23 - Service: Adobe SwitchBoard (SwitchBoard) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\SwitchBoard\SwitchBoard.exe Hope that helps...
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Last edited by Fish; 04-17-2014 at 10:22 PM.. |
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04-30-2014, 11:34 AM | #397 |
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I think my kid's computer is infected with the ME IE Zero Day virus. I guess MS is working on a patch, but I think the computer is already infected. The machine will only start in "safe mode," and multiple attempts to restore in safe mode have not been successful.
Any suggestions short of reinstalling Windows 7 Home Premium? If I do need to reinstall...in the restore and recovery ap...can I use the "fix" option, or do I need to reinstall everything? Will I need to reload the personal files from backup after I re-install Windows? Again, any help would be greatly appreciated. And no, I'm not considering self-immolation, anti-freeze, an AIDS tree, or a rusty razor blade. At least not yet. Thanks, in advance for your concerns though. Would mikey's EliteKiller link be the best route to remove it? I'm mildly tech savvy, but certainly no wizard or geeksquad guy. I'm just looking for the quickest and easiest fix--as time is at a premium for our family for the next couple weeks. If the EliteKiller thing is it, then so be it. Otherwise, any suggestions to help me remove the virus instead of starting over, would be greatly appreciated... I'm guessing it's what they are talking about in these articles: http://community.norton.com/t5/Norto...g/ba-p/1127768 http://www.maximumpc.com/microsoft_w...ernet_explorer
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04-30-2014, 11:35 AM | #398 | |
Pritay Pritay Pritay Good
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Quote:
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06-24-2014, 09:44 AM | #399 |
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Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:40:29 AM, on 6/24/2014 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v9.00 (9.00.8112.16555) Boot mode: Normal Running processes: C:\PROGRA~2\SCRIPT~1\DESKTO~1\CLIENT~1\812~1.7\SLAgent.exe C:\Program Files (x86)\AlienRespawn\TOASTER.EXE C:\Program Files (x86)\AlienRespawn\Components\DSUpdate\DSUpd.exe C:\Program Files (x86)\AlienRespawn\COMPONENTS\SCHEDULER\STSERVICE.EXE C:\Users\dcbrummer\AppData\Local\LPT\srptm.exe C:\Program Files (x86)\PrintKey2000\Printkey2000.exe C:\Cache\pc-client.exe-14.1.0.26983\pc-client.exe C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe C:\Program Files (x86)\ScriptLogic\Desktop Authority\Client Files\8.12.7\CBM\ScriptLogic.CBM.UserExperience.exe C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\acrotray.exe C:\Program Files (x86)\McAfee\Common Framework\UdaterUI.exe C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe C:\Program Files (x86)\McAfee\Common Framework\McTray.exe C:\Program Files\Alienware\Command Center\AlienwareAlienFXController.exe C:\Program Files\Alienware\Command Center\AWCCApplicationWatcher32.exe C:\Program Files\Alienware\Command Center\AlienFusionController.exe C:\Program Files (x86)\DIMS\DIMS.net\DIMSnet.EXE C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Google\Chrome\Application\chrome.exe C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://AlienwareArena.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://feed.helperbar.com/?p=mKO_AwFzXIpYRZtakQ4j8nRC9pSLLJR98GAGvZ--sx9HMMckaq-YAVaKiMC-AT0Yqw0VwgAFK9R-1qcgWOLJYU78ON5ayxRS59S1BoXvAcFqHPEj945JlcWsy8zVwbvmj3ty22VSQLG5P59vuOfSbFOBfjMq5sjDPIYQICtkYCoZLrIj PJfQr0xIk08q-vF_N19VuJ-xynJ4wg,,&q={searchTerms} R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://feed.helperbar.com/?p=mKO_AwFzXIpYRZtakQ4j8nRC9pSLLJR98GAGvZ--sx9HMMckaq-YAVaKiMC-AT0Yqw0VwgAFK9R-1qcgWOLJYU78ON5ayxRS59S1BoXvAcFqHPEj945JlcWsy8zVwbvmj3ty22VSQLG5P59vuOfSbFOBfjMq5sjDPIYQICtkYCoZLrIj PJfQr0xIk08q-vF_N19VuJ-xynJ4wg,,&q={searchTerms} R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://webstart/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.10045&barid={D10CBA9A-B9A5-11E2-B43D-F04DA2DE4A5C} R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://feed.helperbar.com/?p=mKO_AwFzXIpYRZtakQ4j8nRC9pSLLJR98GAGvZ--sx9HMMckaq-YAVaKiMC-AT0Yqw0VwgAFK9R-1qcgWOLJYU78ON5ayxRS59S1BoXvAcFqHPEj945JlcWsy8zVwbvmj3ty22VSQLG5P59vuOfSbFOBfjMq5sjDPIYQICtkYCoZLrIj PJfQr0xIk08q-vF_N19VuJ-xynJ4wg,,&q={searchTerms} R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://feed.helperbar.com/?p=mKO_AwFzXIpYRZtakQ4j8nRC9pSLLJR98GAGvZ--sx9HMMckaq-YAVaKiMC-AT0Yqw0VwgAFK9R-1qcgWOLJYU78ON5ayxRS59S1BoXvAcFqHPEj945JlcWsy8zVwbvmj3ty22VSQLG5P59vuOfSbFOBfjMq5sjDPIYQICtkYCoZLrIj PJfQr0xIk08q-vF_N19VuJ-xynJ4wg,,&q={searchTerms} R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local; R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exe O1 - Hosts: 204.147.113.96 calvalidator.ss.ca.gov O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: SmartbarInternetExplorerBHOEngine - {31ad400d-1b06-4e33-a59a-90c2c140cba0} - mscoree.dll (file missing) O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20140618171432.dll O2 - BHO: Adobe Acrobat Create PDF Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll O3 - Toolbar: QuickShare Widget - {ae07101b-46d4-4a98-af68-0333ea26e113} - mscoree.dll (file missing) O3 - Toolbar: Adobe Acrobat Create PDF Toolbar - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe O4 - HKLM\..\Run: [THX Audio Control Panel] "C:\Program Files (x86)\Creative\THX TruStudio PC\THXAudioCP\THXAudio.exe" /r O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices O4 - HKLM\..\Run: [DesktopAuthority User Experience] "C:\Program Files (x86)\ScriptLogic\Desktop Authority\Client Files\8.12.7\CBM\ScriptLogic.CBM.UserExperience.exe" O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files (x86)\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE O4 - HKLM\..\Run: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrotray.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files (x86)\McAfee\Common Framework\udaterui.exe" /StartedFromRunKey O4 - HKCU\..\Run: [PCShowServer] "C:\Users\dcbrummer\AppData\Local\DIRECTV Player\PCShowServerPMWrapper.exe" O4 - HKCU\..\Policies\Explorer\Run: [1] \\cacprc01\PCClient\win\pc-client-local-cache.exe --silent O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') O4 - Global Startup: Printkey2000.lnk = C:\Program Files (x86)\PrintKey2000\Printkey2000.exe O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIEAppend.html O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll/AcroIECapture.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000 O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105 O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} (WMI Class) - http://support.dell.com/systemprofiler/SysProExe.CAB O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://akamaicdn.webex.com/client/W...x/ieatgpc1.cab O16 - DPF: {E6F480FC-BD44-4CBA-B74A-89AF7842937D} (SysInfo Class) - http://content.systemrequirementslab...ri_4.5.1.0.cab O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = County.Solano.Sol O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = County.Solano.Sol O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = County.Solano.Sol O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: Alienware Fusion Service (AlienFusionService) - Alienware - C:\Program Files\Alienware\Command Center\AlienFusionService.exe O23 - Service: AutoMate 6 (AutoMate6) - Network Automation, Inc. - C:\Program Files (x86)\AutoMate 6\AMTS.exe O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Local Print Agent - PrintFleet Inc - C:\Program Files (x86)\Local Print Agent\Local Print Agent.exe O23 - Service: LPT System Updater Service (LPTSystemUpdater) - Unknown owner - C:\Program Files (x86)\LPT\srpts.exe O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files (x86)\McAfee\Common Framework\FrameworkService.exe O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files (x86)\McAfee\VirusScan Enterprise\VsTskMgr.exe O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows\system32\mfevtps.exe (file missing) O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: NVIDIA Display Driver Service (NVSvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing) O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe O23 - Service: PaperCut Print Provider (PCPrintProvider) - PaperCut Software International Pty Ltd - C:\Program Files\PaperCut MF\providers\print\win\pc-print.exe O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: RoxMediaDB12OEM - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe O23 - Service: Roxio Hard Drive Watcher 12 (RoxWatch12) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: ScriptLogic CBM Service - ScriptLogic Software Corporation - C:\Program Files (x86)\ScriptLogic\Desktop Authority\Client Files\8.12.7\CBM\ScriptLogic.CBM.Agent.exe O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks SAS - C:\Program Files (x86)\AlienRespawn\sftservice.EXE O23 - Service: ScriptLogic Service (SLClient) - ScriptLogic Software Corporation - C:\Program Files (x86)\ScriptLogic\Desktop Authority\Client Files\8.12.7\SLClient.exe O23 - Service: SNMP Trap (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) |
Posts: 92,316
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06-24-2014, 11:05 AM | #400 |
Ain't no relax!
Join Date: Sep 2005
Casino cash: $448919
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Dude, that system is a mess.
Looks like it's infected with Snap.Do, according to this line: C:\Users\dcbrummer\AppData\Local\LPT\srptm.exe That will take over your browser and change your browser settings/homepage/search/etc. Manually remove Snap.Do: http://www.pcthreat.com/parasitebyid-24962en.html Likely related, but your browser search is already hosed, according to this line: R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://feed.helperbar.com/?p=mKO_AwF...YQICtkYCoZLrIj PJfQr0xIk08q-vF_N19VuJ-xynJ4wg,,&q={searchTerms} The following lines very likely could be a rootkit: O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') Are you in a managed corporate environment or something? You've also got a program called DesktopAuthority running. It's a pretty powerful IT Admin app that can give the admin pretty much complete control of your computer. It can even monitor keystrokes and shit if the admin chose to use it that way. If you're in a corporate managed environment, it's probably OK. But if not, that could be serious trouble. I notice it's an Alienware with lots of normal consumer stuff, but also some admin stuff and Papercut client. Regardless, your system need to be cleaned ASAP. I'd recommend a complete reimage or reinstall if possible. It might already be too far gone. But you might be able to resuscitate it. I'd run the malware cleaners listed in the OP. I'd also include Malwarebytes Anti-malware. Considering all the unnecessary stuff running in the background, your system would feel like a new machine if you would format and reinstall. If you're in a corp environment, tell your IT to backup and reimage that mofo.
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06-24-2014, 11:09 AM | #401 | |
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Quote:
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06-24-2014, 11:57 AM | #402 | |
Ain't no relax!
Join Date: Sep 2005
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I'd run EliteKiller as well. Or Spybot/Superantispyware. Just to be sure.
You might also consider deleting your old restore points. Shit can reinfect a system that way. Quote:
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06-24-2014, 12:05 PM | #403 |
Most Valuable Villain
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06-24-2014, 06:16 PM | #404 |
Veteran
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Unless you got infected doing something on your work computer that you shouldn't have been doing, it's not your ****ing problem.
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09-04-2014, 02:16 PM | #405 |
Time For Your Wake Up Call !!!
Join Date: Oct 2000
Location: Barn Yard
Casino cash: $4021400
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Pepper zip ? WTF ?
My file extensions are trying to be sent as a Pepper Zip now ? I have scanned the pc, found the uninstall icon, done that but there is still an intact file attachment somewhere. I can not compress a file to email out to a client.
Anybody have any info on a pepper zip ?
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