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09-06-2016, 01:15 PM | Topic Starter |
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Join Date: Sep 2000
Casino cash: $1519480
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Virus infected my daughters laptop
This is an LOL moment. 6 mos ago I asked her if her laptop was protected. "of course Dad, it comes that way."
I told her to have avast, cccleaner, and malwarebytes. Run them 2x/month. Now she is in Barcelona, studying aboard and the laptop blows up...virus. "Can you fix this Dad" via whatsapp (a new app that I didn't know existed). I am not that smart on this stuff. So I enlist the gurus of CP to fix. "before I have to throw it away". Stats: when ever she gets on to the internet and click on anything, a new tab with the virus pops up and can't proceed. Keep in mind, she is in Barcelona, and have no clue what provider she is using. She did not have any probs while in the US. She said she ran the scans for the avast/ccleaner/malware bytes several times. She has tried Windows defender, anti malware, Mcafee and nothing works. I am guessing it is the new provider in Spain that has messed things up. thoughts?? I bragged how good the CP is and I have personally used you guys a bunch. Thanks |
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