ChiefsPlanet Positive Rep for an email address!!! - Page 11

Hootie · 10-06-2010, 12:02 AM

I want the email address for the CEO of an accounting firm named BDO...

http://www.bdo.com/

Or an email address where I can be heard...not just that shitty contact form.

I need my voice to be heard.

POSITIVE REP for good detective work.

ClevelandBronco · 10-06-2010, 09:56 AM

Quote:

Originally Posted by chiefsnorth

If one of my employees did this and I found out, I would fire them immediately.

You have just guaranteed that I will get no more business from this organization - one that just came in the other night and spent several hundred dollars on product.

Further the name of the chain has been tarnished by these petulant and vindictive actions and we are probably going to get bad word of mouth originating from at least a handful of people, costing me even more business.

I can find another loser to pour beer. This is inexcusable conduct by an employee not authorized to act in any such way and I would have their ass as soonas they showed upfor the next shift if I found out.

That pretty much sums it up.

DJ's left nut · 10-06-2010, 09:58 AM

Quote:

Originally Posted by ClevelandBronco

This was a very different thread last night. Then this morning the people who actually know something about how to conduct themselves in business showed up and spoiled the self-righteous riot.

Stupid adults, always spoil the fun.

**Bugeater** · 10-06-2010, 09:58 AM

Quote:

Originally Posted by Donger

No, I'm tipping for everything. If the food sucks, the waiter doesn't get 20%. Period.

If the waiter doesn't like that, go and have the discussion with the cook.

I don't agree with that, but I will say this much, if the food is bad enough to the point where it's affecting the tips, it's time for that server to go find somewhere else to work. I don't believe you're the only person who does that, as wrong as it is.

Pants · 10-06-2010, 09:59 AM

Quote:

Originally Posted by Donger

No, I'm tipping for everything. If the food sucks, the waiter doesn't get 20%. Period.

If the waiter doesn't like that, go and have the discussion with the cook.

I know, that's why I said "in your world". What you are doing is wrong, but nobody can stop you from doing it. I can guarantee you that when you tip low, the server isn't thinking it was because of the food no matter what the circumstance was.

Now, if the food is prepared wrong (like a steak being medium when you ordered it rare) then, yeah, I can see tipping low on that because you don't know whether it was the server's fault or the cook's. They can have words about that and it's not really your concern.

**Donger** · 10-06-2010, 10:00 AM

Quote:

Originally Posted by Bugeater

I don't agree with that, but I will say this much, if the food is bad enough to the point where it's affecting the tips, it's time for that server to go find somewhere else to work. I don't believe you're the only person who does that, as wrong as it is.

Well, think about what (I think) you are saying: if I like everything about the dining experience (food, atmosphere, attitude, wait staff), I should tip 20%, right?

**Bugeater** · 10-06-2010, 10:04 AM

Quote:

Originally Posted by Donger

Well, think about what (I think) you are saying: if I like everything about the dining experience (food, atmosphere, attitude, wait staff), I should tip 20%, right?

The tip is supposed to be based on the level of service you receive from the server, and nothing else. There are a lot of people who don't see it that way though.

Chiefnj2 · 10-06-2010, 10:05 AM

Quote:

Originally Posted by Metrolike

I know, that's why I said "in your world". What you are doing is wrong, but nobody can stop you from doing it. I can guarantee you that when you tip low, the server isn't thinking it was because of the food no matter what the circumstance was.

.

If you are returning a plate full of food and say no thanks to the doggy bag, it might give a clue that you didn't quite like the food.

Param · 10-06-2010, 10:05 AM

How did you make the decision of say, parties of 6 or more, to not have a mandatory 18% taken out. You messed up. That should always be policy at your establishment.

And calling the company to complain? What for?

DJ's left nut · 10-06-2010, 10:07 AM

Regarding the food quality - if the food at the place is just generally lousy, I'd look for a new place to work. Like it or not, if the dinner is bad, the server is likely going to take at least a little bit of a hit. If you really like your server and the food is great, you'll get in that 25-30% range because you're in a good mood. If you really like your server and the food sucks, you'll get with 20%. Whether you meant to punish the server or not, you did.

However, if the food is usually good and today it sucked, the waiter can usually do a lot to solve that. If you have any credibility with your management, you can get a meal comped (I had a GM that would just give me his comp card as a shift leader). If your kitchen has any respect for you, you can get a 'fire' meal done and get it all re-made and out ahead of the line.

If the waiter doesn't inquire and/or doesn't do anything to solve the problem, well that reflects on the server.

I know I didn't work at a pizza joint or anything, but I feel qualified to speak to this point. The server can do a bunch of things to salvage a meal if the quality doesn't go according to script.

**Donger** · 10-06-2010, 10:14 AM

Quote:

Originally Posted by Bugeater

The tip is supposed to be based on the level of service you receive from the server, and nothing else. There are a lot of people who don't see it that way though.

And, if I like everything but the food, I should still tip 20%?

InChiefsHeaven · 10-06-2010, 10:15 AM

If the food is un-satisfactory, (steak not cooked right, wrong side item, whatever)I inform the server. It's up to them to make it right, and IMO they better go above and beyond. If the food just tastes bad to me because it's my palet, well, I don't hold that against the server.

**Bugeater** · 10-06-2010, 10:16 AM

Quote:

Originally Posted by Donger

And, if I like everything but the food, I should still tip 20%?

I would.

**Bugeater** · 10-06-2010, 10:17 AM

Quote:

Originally Posted by InChiefsHell

If the food is un-satisfactory, (steak not cooked right, wrong side item, whatever)I inform the server. It's up to them to make it right, and IMO they better go above and beyond. If the food just tastes bad to me because it's my palet, well, I don't hold that against the server.

Well yeah, if they screwed up your order that's on them.

Pants · 10-06-2010, 10:18 AM

Quote:

Originally Posted by Donger

And, if I like everything but the food, I should still tip 20%?

You're not tipping for food. What's your point?

**Donger** · 10-06-2010, 10:19 AM

Quote:

Originally Posted by Bugeater

I would.

I wouldn't. I'd tip 15%

You're basically saying that the food means nothing (like Metro).

10-06-2010, 12:02 AM
Hootie Banned Join Date: Jan 2006 Location: Dallas, Texas Casino cash: $10004900	Positive Rep for an email address!!! I want the email address for the CEO of an accounting firm named BDO... http://www.bdo.com/ Or an email address where I can be heard...not just that shitty contact form. I need my voice to be heard. POSITIVE REP for good detective work.
Posts: 56,356

10-06-2010, 10:05 AM	#158
Param Veteran Join Date: Jul 2009 Casino cash: $10005218	How did you make the decision of say, parties of 6 or more, to not have a mandatory 18% taken out. You messed up. That should always be policy at your establishment. And calling the company to complain? What for?
Posts: 2,173

10-06-2010, 10:07 AM	#159
DJ's left nut Sauntering Vaguely Downwards Join Date: Sep 2005 Location: Columbia, Mo Casino cash: $2459099	Regarding the food quality - if the food at the place is just generally lousy, I'd look for a new place to work. Like it or not, if the dinner is bad, the server is likely going to take at least a little bit of a hit. If you really like your server and the food is great, you'll get in that 25-30% range because you're in a good mood. If you really like your server and the food sucks, you'll get with 20%. Whether you meant to punish the server or not, you did. However, if the food is usually good and today it sucked, the waiter can usually do a lot to solve that. If you have any credibility with your management, you can get a meal comped (I had a GM that would just give me his comp card as a shift leader). If your kitchen has any respect for you, you can get a 'fire' meal done and get it all re-made and out ahead of the line. If the waiter doesn't inquire and/or doesn't do anything to solve the problem, well that reflects on the server. I know I didn't work at a pizza joint or anything, but I feel qualified to speak to this point. The server can do a bunch of things to salvage a meal if the quality doesn't go according to script. __________________ "If there's a god, he's laughing at us.....and our football team..." "When you look at something through rose colored glasses, all the red flags just look like flags."
Posts: 60,981

10-06-2010, 10:15 AM	#161
InChiefsHeaven Rockin' yer FACE OFF! Join Date: Feb 2003 Location: Omaha, Nebraska Casino cash: $3374937	If the food is un-satisfactory, (steak not cooked right, wrong side item, whatever)I inform the server. It's up to them to make it right, and IMO they better go above and beyond. If the food just tastes bad to me because it's my palet, well, I don't hold that against the server. __________________ We have a million reasons for failure, but not one excuse... Die Donks, DIE!! Holy Crap fellas!!! We did it!!! THREE TIMES!!!
Posts: 25,884