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Old 03-18-2021, 12:58 PM  
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In the IT world, is the term "User" offensive?
So I work in IT and for as long as I've done so (20+ years), our end users are usually simply referred to as "users". This came out yesterday from our infrastructure director:

"I want to challenge all of you to stop using the word "user" when referring to employee-owners that use the systems and services we provide. You can imagine how offensive this term is to someone who is not an IT employee. Please stop using this word in presentations, training sessions, support conversations, or when simply writing a note in an incident."

When the hell did this happen? Have any of you other IT workers seen this? Hell most of the Powershell cmdlets I use daily are baser on "user"; Get-AdUser, Set-CsUser, etc...

I'm really having a hard time understanding how and when this became an offensive term?
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Old 03-18-2021, 01:17 PM   #2
The Franchise The Franchise is offline
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What are you supposed to call them? Stupid isn’t offensive?
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Old 03-18-2021, 01:19 PM   #3
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Old 03-18-2021, 01:23 PM   #4
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Originally Posted by The Franchise View Post
What are you supposed to call them? Stupid isn’t offensive?


I don't get it. Everybody has to be ****ing offended by something these days.
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Old 03-18-2021, 01:33 PM   #5
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LOL, no.
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Old 03-18-2021, 01:46 PM   #6
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LOL, no.
I'm guessing one person out of 6,000+ employees was having a bad day and complained to management.
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Old 03-18-2021, 01:55 PM   #7
Buehler445 Buehler445 is offline
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Not offensive.

“The dumb**** that can’t operate system” while more accurate is slightly more offensive.
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Old 03-18-2021, 02:00 PM   #8
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You can imagine how offensive this term is to someone who is not an IT employee.
No. No, I can't. I can only imagine how ****ing dumb someone must be to be offended by this in the first place.
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Old 03-18-2021, 02:05 PM   #9
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Quote:
Originally Posted by Dartgod View Post
I'm guessing one person out of 6,000+ employees was having a bad day and complained to management.
Sadly, that's all it takes now.
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Old 03-18-2021, 02:08 PM   #10
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Originally Posted by Frazod View Post
Sadly, that's all it takes now.
This is probably more likely the case. My immediate supervisor, director and even the CIO are really cool and I get along with them well. But I bet either the director or CIO attended a seminar or read an article that said this is offensive.
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Old 03-18-2021, 02:08 PM   #11
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But that's what they are, literally... users. Call 'em like you see 'em!
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Old 03-18-2021, 02:27 PM   #12
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Quote:
Originally Posted by Dartgod View Post
This is probably more likely the case. My immediate supervisor, director and even the CIO are really cool and I get along with them well. But I bet either the director or CIO attended a seminar or read an article that said this is offensive.
Had an office administrator like that. Anything the stupid bitch read in a magazine she took as gospel and immediately tried to implement it.
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Old 03-18-2021, 03:10 PM   #13
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Quote:
Originally Posted by Dartgod View Post
So I work in IT and for as long as I've done so (20+ years), our end users are usually simply referred to as "users". This came out yesterday from our infrastructure director:

"I want to challenge all of you to stop using the word "user" when referring to employee-owners that use the systems and services we provide. You can imagine how offensive this term is to someone who is not an IT employee. Please stop using this word in presentations, training sessions, support conversations, or when simply writing a note in an incident.".....
What's the alternate word choice?
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Old 03-18-2021, 03:17 PM   #14
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Quote:
Originally Posted by alpha_omega View Post
What's the alternate word choice?
Your Majesties
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Old 03-18-2021, 03:27 PM   #15
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Originally Posted by alpha_omega View Post
What's the alternate word choice?
Employee owner or customer. Rolls right off the tongue, doesn't it.
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