Electronics Sprint promotion

Fairplay · 12-03-2014, 07:43 PM

I know this company isn't as good as Verizon or ATT which is where this promotion is targeting. But someone wanting to save money on their phone bill its tempting.
Cut your bill in half you can't beat that and buy out your contract also.

What do you guys think?

http://www.kctv5.com/story/27538764/...r-bill-in-half

Switch to Sprint, cut your bill in half

Sprint badly wants more customers. So badly that it's offering to cut Verizon and AT&T subscribers' bills in half if they switch over.

The deal begins on Friday, Dec. 5, but is only good through the holiday season.

Here's how it works. Verizon and AT&T customers must upload their latest bill online and then bring a copy of it into a Sprint store on Dec. 5. The new plan will offer the same data allowance as the customer's current one. And it will include unlimited talk and text.

If the customer is currently paying $160 monthly for four lines, Sprint will charge $80.

Sprint will also buy the customers out of their current contracts, up to $350 per line.

It's the latest move in the price war going on in the U.S. wireless industry and it is aimed at the two biggest players.

Why such a promotion? Sprint officials say it's simple, they want more customers.

Jeff Hallock, chief marketing officer for Sprint, said they feel that Sprint has the best value for cell phone services and this is one way to prove it.

“Unlimited voice, unlimited text and whatever data allowances you have, we'll cut that in half. Fifty percent off. In fact we'll even buy you out of your contract,” he said.

Sprint brought in CEO Marcelo Claure this summer to lead the charge. Claure pledged to make Sprint more "aggressive in the marketplace" and the company has since overhauled its pricing.

But Sprint has a long way to go. Though its speeds are improving, it still has by far the slowest 4G network of its rivals. It was rated the worst cell phone service in the nation by Consumer Reports last year. On top of all that, it continues to hemorrhage money and lose customers.

Assistant marketing professor at the University of Missouri-Kansas City Atul Kulkarni discussed if he believes the promotion will work.

“This is probably one of the most aggressive promotions I've come across in the last 10 years,” Kulkarni said.

Kulkarni said Sprint has been losing customers each year and is down 1.8 million this year.

“Is this a sound marketing plan? Only time will tell us, I think. In the short run I definitely see some benefits,” he said. “Now how to still make money is the question.”

KCTV5 asked some of those customers if they would consider joining Sprint to cut their monthly cell phone bills in half.

“Up front, it sounds great. I've been a loyal AT&T customer for a long time, but you hear something like that and it sounds pretty good,” said Korrin Seavey.

“I have AT&T. My dad still pays my bill. It may be something he'd look into. I have to tell him about it,” said Clare Maples of Kansas City.

Kulkarni, who also teaches pricing and marketability, said Sprint will likely need to reduce its costs and that may be behind the scenes.

“Maybe they will put them on a slower network, maybe give them reduced customer support,” he said.

**The Franchise** · 12-03-2014, 07:50 PM

**** Sprint. I just left for Verizon.

Fairplay · 12-03-2014, 07:58 PM

I have ATT and satisfied with it and never had any issues but looking to cut bills where I can.

What experiences have you had with them Pestilence?

**The Franchise** · 12-03-2014, 08:15 PM

Quote:

Originally Posted by Fairplay

I have ATT and satisfied with it and never had any issues but looking to cut bills where I can.

What experiences have you had with them Pestilence?

Horrible customer service. Phone service sucks. They're happy when you're a new customer but you can go **** yourself after you're under contract.

Fairplay · 12-03-2014, 08:38 PM

That's the part I don't understand, all they provide is phone service and data service how can they mess that up.

**Mav** · 12-03-2014, 09:26 PM

Quote:

Originally Posted by Pestilence

Horrible customer service. Phone service sucks. They're happy when you're a new customer but you can go **** yourself after you're under contract.

Exactly. Their service is awful.

BWillie · 12-03-2014, 09:32 PM

Quote:

Originally Posted by Pestilence

Horrible customer service. Phone service sucks. They're happy when you're a new customer but you can go **** yourself after you're under contract.

Customer serice actually is fine. Very much improved in recent years. Its just that they have bad data coverage. No idea about voice cuz i dont even care but in some places i have no data coverage at all and ppl on Verizon are live streaming TV

Fairplay · 12-14-2014, 02:15 PM

So we had discussed of possibly changing over to Sprint for cell phone service we decide to go in the store to go over the details.

Upon arriving in the store we told the front desk lady we are interested in their new rate plan and she said I'm sorry Sprint can't help you today it must be real busy throughout our stores as our system is down. I had to crack and smile and keep from laughing.

So I said could we talk to one of your rep's to go over what it would take to change over. No but you can schedule an appointment sometime this week what time would be best for you? All the while all their representatives were just bullshitting with each other behind the counter.

I had seen enough they had their chance. I believe you now Pestilence and please forgive me.

**hometeam** · 12-14-2014, 02:24 PM

Just switched to US cellular from ATT. Damn.

**Donger** · 12-14-2014, 03:34 PM

The wife saw this and threatened VZW that "she" was going to switch. Three lines, $187.00/month. VZW took $3.00/line/month and added a GB of data.

The chat person did say that VZW is aware of the threat and is going to fight back, though. We'll see.

rocknrolla · 12-14-2014, 03:36 PM

switched from sprint to verizon a couple of months ago and cut my if half and 1000x better service.

Bewbies · 12-14-2014, 08:59 PM

Sprint is great if you hate using your unlimited data and you like to drop calls.

Valiant · 12-14-2014, 10:20 PM

Quote:

Originally Posted by Fairplay

So we had discussed of possibly changing over to Sprint for cell phone service we decide to go in the store to go over the details.

Upon arriving in the store we told the front desk lady we are interested in their new rate plan and she said I'm sorry Sprint can't help you today it must be real busy throughout our stores as our system is down. I had to crack and smile and keep from laughing.

So I said could we talk to one of your rep's to go over what it would take to change over. No but you can schedule an appointment sometime this week what time would be best for you? All the while all their representatives were just bullshitting with each other behind the counter.

I had seen enough they had their chance. I believe you now Pestilence and please forgive me.

Well they have gained more than they lost the last 3 months and ATT is losing each month during that time span so it must be working.

Saying that, you should contact Sprint HQ about your treatment in store. That is a way for a bunch of people to get fired quickly. I am serious about this, contact them.

**Mr. Flopnuts** · 12-15-2014, 06:53 AM

I used to pimp sprint because their service had improved so much. That changed and they went back to their bullshit. I dumped them for Ting and they'd shit themselves if they had to cut my bill in half. The downside is I'm still on their shitty network.

BWillie · 12-15-2014, 06:16 PM

I used 11.1 GB worth of data last month on Sprint. Usually I use 6-10 GB per month. That would cost me like $300 on Verizon, whereas I pay $71 now for unlimited data. There's literally no other place I can go. I just have to put up w/ the crappy data service. But I never notice any dropped calls. I'd rather have tons of dropped calls and awesome data service honestly. Who cares about talking on the phone.

12-03-2014, 07:43 PM
Fairplay A certain set of skills Join Date: Dec 2003 Location: texas Casino cash: $10026683 VARSITY	Sprint promotion I know this company isn't as good as Verizon or ATT which is where this promotion is targeting. But someone wanting to save money on their phone bill its tempting. Cut your bill in half you can't beat that and buy out your contract also. What do you guys think? http://www.kctv5.com/story/27538764/...r-bill-in-half Switch to Sprint, cut your bill in half Sprint badly wants more customers. So badly that it's offering to cut Verizon and AT&T subscribers' bills in half if they switch over. The deal begins on Friday, Dec. 5, but is only good through the holiday season. Here's how it works. Verizon and AT&T customers must upload their latest bill online and then bring a copy of it into a Sprint store on Dec. 5. The new plan will offer the same data allowance as the customer's current one. And it will include unlimited talk and text. If the customer is currently paying $160 monthly for four lines, Sprint will charge $80. Sprint will also buy the customers out of their current contracts, up to $350 per line. It's the latest move in the price war going on in the U.S. wireless industry and it is aimed at the two biggest players. Why such a promotion? Sprint officials say it's simple, they want more customers. Jeff Hallock, chief marketing officer for Sprint, said they feel that Sprint has the best value for cell phone services and this is one way to prove it. “Unlimited voice, unlimited text and whatever data allowances you have, we'll cut that in half. Fifty percent off. In fact we'll even buy you out of your contract,” he said. Sprint brought in CEO Marcelo Claure this summer to lead the charge. Claure pledged to make Sprint more "aggressive in the marketplace" and the company has since overhauled its pricing. But Sprint has a long way to go. Though its speeds are improving, it still has by far the slowest 4G network of its rivals. It was rated the worst cell phone service in the nation by Consumer Reports last year. On top of all that, it continues to hemorrhage money and lose customers. Assistant marketing professor at the University of Missouri-Kansas City Atul Kulkarni discussed if he believes the promotion will work. “This is probably one of the most aggressive promotions I've come across in the last 10 years,” Kulkarni said. Kulkarni said Sprint has been losing customers each year and is down 1.8 million this year. “Is this a sound marketing plan? Only time will tell us, I think. In the short run I definitely see some benefits,” he said. “Now how to still make money is the question.” KCTV5 asked some of those customers if they would consider joining Sprint to cut their monthly cell phone bills in half. “Up front, it sounds great. I've been a loyal AT&T customer for a long time, but you hear something like that and it sounds pretty good,” said Korrin Seavey. “I have AT&T. My dad still pays my bill. It may be something he'd look into. I have to tell him about it,” said Clare Maples of Kansas City. Kulkarni, who also teaches pricing and marketability, said Sprint will likely need to reduce its costs and that may be behind the scenes. “Maybe they will put them on a slower network, maybe give them reduced customer support,” he said.
Posts: 25,265

12-03-2014, 07:50 PM	#2
The Franchise Most Valuable Villain Join Date: Dec 2006 Casino cash: $2555047	**** Sprint. I just left for Verizon.
Posts: 92,316

12-03-2014, 07:58 PM	#3
Fairplay A certain set of skills Join Date: Dec 2003 Location: texas Casino cash: $10026683 VARSITY	I have ATT and satisfied with it and never had any issues but looking to cut bills where I can. What experiences have you had with them Pestilence?
Posts: 25,265

12-03-2014, 08:38 PM	#5
Fairplay A certain set of skills Join Date: Dec 2003 Location: texas Casino cash: $10026683 VARSITY	That's the part I don't understand, all they provide is phone service and data service how can they mess that up.
Posts: 25,265

12-14-2014, 02:15 PM	#8
Fairplay A certain set of skills Join Date: Dec 2003 Location: texas Casino cash: $10026683 VARSITY	So we had discussed of possibly changing over to Sprint for cell phone service we decide to go in the store to go over the details. Upon arriving in the store we told the front desk lady we are interested in their new rate plan and she said I'm sorry Sprint can't help you today it must be real busy throughout our stores as our system is down. I had to crack and smile and keep from laughing. So I said could we talk to one of your rep's to go over what it would take to change over. No but you can schedule an appointment sometime this week what time would be best for you? All the while all their representatives were just bullshitting with each other behind the counter. I had seen enough they had their chance. I believe you now Pestilence and please forgive me.
Posts: 25,265

12-14-2014, 02:24 PM	#9
hometeam Supporter Join Date: Jul 2011 Casino cash: $2871956	Just switched to US cellular from ATT. Damn.
Posts: 10,693

12-14-2014, 03:34 PM	#10
Donger "Think BOOM!" Join Date: Nov 2003 Location: 33.675° N 106.475° W Casino cash: $8519900 VARSITY	The wife saw this and threatened VZW that "she" was going to switch. Three lines, $187.00/month. VZW took $3.00/line/month and added a GB of data. The chat person did say that VZW is aware of the threat and is going to fight back, though. We'll see. __________________ I think the young people enjoy it when I "get down," verbally, don't you?
Posts: 187,242

12-14-2014, 03:36 PM	#11
rocknrolla I'm the MFCEO Join Date: May 2011 Casino cash: $475632	switched from sprint to verizon a couple of months ago and cut my if half and 1000x better service.
Posts: 2,291

12-14-2014, 08:59 PM	#12
Bewbies Ith Fuhtbawl Time Join Date: Apr 2010 Casino cash: $9999900	Sprint is great if you hate using your unlimited data and you like to drop calls.
Posts: 10,085

12-15-2014, 06:16 PM	#15
BWillie The End of All Your Dreams Join Date: Apr 2006 Casino cash: $481241	I used 11.1 GB worth of data last month on Sprint. Usually I use 6-10 GB per month. That would cost me like $300 on Verizon, whereas I pay $71 now for unlimited data. There's literally no other place I can go. I just have to put up w/ the crappy data service. But I never notice any dropped calls. I'd rather have tons of dropped calls and awesome data service honestly. Who cares about talking on the phone.
Posts: 49,197