[Sofa King]

Originally Posted by Mosbonian

Just got back from a 5 day trip to WDW.....was at Disney Studios the day that Rise of The Resistance was debuted (not the soft opening). Didn't get to ride it, but no big deal for me since we are Annual Passholders and will probably go again soon when the crowds are a little more sparse.

But I will say this.....I have gone to WDW a little over 50 times since my first visit in 1987 and this is the first time I have come back from a trip a little wanting. There were opportunities for the Cast Members to exhibit that "Disney Magic" that has always been the nice component of a trip to DisneyWorld that were missed. I'm not talking freebies or comps, more of the opportunity to provide a nice experience.

This was supposed to be a special trip for myself and my family....my daughter and her hubby of one year came home for Thanksgiving and to go with us to WDW. In addition, my wife and I were celebrating our 35th anniversary, something she let Disney know when we made the reservations in April, along with every subsequent phone call to see if there were cancellations that would allow us to move to a different resort or a better room.

Without going too deep....none of the calls she made to the reservations line were pleasant or accommodating, (unless of course we would like to choose a larger room which they were happy to handle for the normal change in price).

When we got to the resort and were at the check-in line we asked for something available closest to the front so that the trek to the bus stop wasn't worse than walking around the park. What did we get....a room (non-refurbished) at the furthest point from the front of the resort!!

And while everyone else around us was being asked as they checked-in if there was a special occasion (first visit, birthday, ANNIVERSARY, or other special event) our illustrious Cast Member seemed more intent on just finishing our booking and sending us on our way. (Yes, I know I should have spoken up....but I have yet to visit Disney where a Cast Member didn't make that part of their "welcome" speech)

As always there were Cast Members who were exactly what you expect at Disney....courteous, considerate, helpful....and I will send a note to #CastCompliment to acknowledge it.

But honestly...this trip left a little to be desired.

50 times?



Can i borrow $10,000?