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Bought a Murano from a nearby dealership (Pinnacle Nissan) and the car had a scrape on the interior of the door. Made sure the dealership would replace the door panel; they agreed and put it in writing.
Every time I tried to make an appointment to have the panel replaced, somebody always dropped the ball..."sorry man, not here yet...oh look, not ordered...this will take about 3 weeks to come from the manufacturer". Long story short, they pushed me past the 30 days on the contract to have the work done.
Wrote a letter with documentation to the sales manager...then the general manager...and nothing. So stupid. I had bought 2 other cars from them previously and they treated me this way. I've bagged on them on dozens of time; they ran ads on FaceBook where I nailed them and elsewhere. I quite certain I've cost them at least one sale...so stupid of them.
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"You will never reach your destination if you stop and throw rocks at every dog that barks" - Winston Churchill
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