[Lzen]

!@#$ Directv is an okay company overall, but some of their practices are shady. Here's what I mean by that. Today, I called to cancel their service and they said that I would have a early cancelation fee because I was under an agreement until December of 2020. SAY WHAT!!!!????!!!! I was told that this was due to a couple of Genie mini receivers that I had just received a couple months ago. They had been bugging me and bugging me with emails about needing to switch out my old receiver because it might not be able to get my local channels when they made some kind of system change this spring. So, last December I finally got around to having them send me those receivers, but I ended up only hooking up one. This was because my daughter is on her own DVR and I don't want her BS teen girl programs cluttering up my DVR (Genie mini's access one main/central DVR). That is why she has her own DVR receiver. I tried to make that clear to them at the time but they sent me two anyway.

But here is the kicker. Nobody ever once mentioned to me that by hooking up the Genie mini that I was signing up for a 24 month agreement. If they had told me that I would definitely have declined. I was already looking into the prospect of cutting the cord so why would I agree to another 24 month contract? After about 30 minutes on the phone with them (which I went off on the poor lady when she first told me I was under contract until 12/20) I finally managed to get them to waive that cancelation fee. I apologized to her because I know it's not her fault but I did tell her that was a shady practice and let her know that I was not accepting that BS.

I suppose that I should have known. They did the same thing to me a few years ago when I upgraded my daughter's receiver to a DVR. But I kept my service with them at the time because they were willing to give me some discounts. But they really should just make that clear to customers at the time they get new equipment. I have been with Directv for probably a decade and always pay my bill on time (auto payment). So it's not like I'm some deadbeat customer. Anyway, I just canceled my Directv service because they just keep getting more and more expensive. My bill this month is $103, and that's with the $30 off per month for 12 months that I managed to talk them into giving me last year at this time when I called to complain about how expensive my bill was getting. It would be $133 per month starting next month if I had stayed with them. And I don't even subscribe to premium channels. Bye Directv. Hello Youtube TV.