First thing I would do is clean out the current drivers. Here's some instructions on how to do that:
https://support.hp.com/us-en/product...ment/c02259020
Then download the most current drivers and install them. Here they are:
https://support.hp.com/us-en/drivers.../model/4323605
You might want to look for a firmware update there as well. But only if the new drivers don't work. Beyond that is a new printer.