Quote:
Originally Posted by Beef Supreme
I said I don't think any company values losing customers
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Not to go off topic, but there are some service providers (cable, mobile, and the like) that don't work too hard to retain customers. Not all of them but some of them. A lot of them don't mind moderate churn because they make just as much money losing a customer for 2 years and then signing them up again after they leave the competition as they do just trying to keep them.