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-   -   Computers The Official Malware/Antivirus Thread - Need help or general advice? Read this first! (https://www.chiefsplanet.com/BB/showthread.php?t=232173)

thecoffeeguy 08-04-2011 09:49 AM

Quote:

Originally Posted by Donger (Post 7774498)
Well, I uninstalled Firefox and re-installed the latest version, and it appears that the hijack has disappeared. That was simple.

I'd still run a few scans, just to make sure. Not sure what AV you are running, but give Microsoft Security Essentials a try. It is free and surprisingly very good. You can remove when it finishes if you prefer.

blaise 08-24-2011 08:45 AM

On google chrome it's doing two things: One is that a black bar will appear in the address bar area. I've read that's a common bug. But also, when I right click to copy something or whatever, it freezes everything for about 20 seconds and doesn't let me copy.
Anyone heard of this?

rocknrolla 10-07-2011 03:41 PM

I have a Mac Mini from 2005 that is not Intel based. Which I recently unpacked. I haven't used it in a year or so. I was wanting to just use it for media. Now it seems that Adobe upgrade has made it a requirement to have an Intel based Mac to watch anything, Netflix or Hulu. Am I just SOL or does anyone know of anything I can do? I love that Mac. I hate to have to get rid of it. Your help is much appreciated. Thanks.
BTW. I don't know shit about computers.

Fish 10-08-2011 08:35 AM

Quote:

Originally Posted by rocknrolla (Post 7974869)
I have a Mac Mini from 2005 that is not Intel based. Which I recently unpacked. I haven't used it in a year or so. I was wanting to just use it for media. Now it seems that Adobe upgrade has made it a requirement to have an Intel based Mac to watch anything, Netflix or Hulu. Am I just SOL or does anyone know of anything I can do? I love that Mac. I hate to have to get rid of it. Your help is much appreciated. Thanks.
BTW. I don't know shit about computers.

First off... this is the Malware/Antivirus thread. No place for Mac questions... :D

Second... I'm pretty sure you're talking about Adobe Flash player upgrade. If so, 10.1 was the last version to support PowerPC. You'll have to download and install that. It will allow you to access Netflix, Hulu, etc.

Find that here: http://fpdownload.macromedia.com/get....1_archive.zip

That contains all the versions though. I couldn't find a download for just the version you need. But find the flashplayer10_1r82_76_ub_mac.dmg file in there, and run that. That should do it.

chiefzilla1501 10-09-2011 04:57 PM

This is driving me crazy. Have this program called guard online that's pretty much hijacked my computer. I've tried running malaware on safe mode but the program is actually blocking anti spyware programs. Any advice?

Fish 10-10-2011 08:24 AM

Quote:

Originally Posted by chiefzilla1501 (Post 7981455)
This is driving me crazy. Have this program called guard online that's pretty much hijacked my computer. I've tried running malaware on safe mode but the program is actually blocking anti spyware programs. Any advice?

How to remove Guard Online

The simplest way to remove Guard Online is following:
1. Right-click on Guard Online icon on desktop.
2. Select Properties. There will be a field that shows file and folder name. The folder name will likely be C:\Windows\System32\. File name will be completely random.
3. Open the location in explorer (C:\Windows\System32\ )
4. Rename the file in that folder that is shown in Target field (step 2).
5. Reboot PC normally. The Guard Online should not launch.
6. open the location again and delete the file.
7. scan with Spyware Doctor and Malwarebytes Anti-Malware to get rid of remaining Guard Online files and processes. If browser does not open websites, try disabling proxy server in the browser
8. You might have to scan your PC with TDSS killer as well. This might need to be done after step 5.
If you have problems launching software while Guard Online is active try this code to disable it : 4261328365

chiefzilla1501 10-10-2011 11:17 AM

Quote:

Originally Posted by KC Fish (Post 7983303)
How to remove Guard Online

The simplest way to remove Guard Online is following:
1. Right-click on Guard Online icon on desktop.
2. Select Properties. There will be a field that shows file and folder name. The folder name will likely be C:\Windows\System32\. File name will be completely random.
3. Open the location in explorer (C:\Windows\System32\ )
4. Rename the file in that folder that is shown in Target field (step 2).
5. Reboot PC normally. The Guard Online should not launch.
6. open the location again and delete the file.
7. scan with Spyware Doctor and Malwarebytes Anti-Malware to get rid of remaining Guard Online files and processes. If browser does not open websites, try disabling proxy server in the browser
8. You might have to scan your PC with TDSS killer as well. This might need to be done after step 5.
If you have problems launching software while Guard Online is active try this code to disable it : 4261328365

Thanks, man. Appreciate it. The TDSS killer did the track. That bastard was shutting down every anti-malware program I was throwing at it.

ElGringo 11-03-2011 09:42 PM

1 Attachment(s)
I will try posting this here to see if I get any help. I have a laptop (toshiba satellite) I am working on and can't figure out what is causing it to reboot at random. If I boot into safe mode it can run forever without a reboot no problem, in normal mode it reboots randomly shortly after startup. I was going to either do a repair install or complete wipe and reinstall of windows, but it even rebooted when I was trying that. I can run safe mode, hirens boot cd to mini xp, memtest 86+ with no problems, just normal windows. I did a Hijack this in safe mode and am attaching my log. I hope someone here can help me figure it out (about to sign off for the night, but will check back tomorrow).

DaveNull 11-04-2011 05:20 AM

If it's rebooting during installation it may be a hardware problem.

I vote for a full backup/wipe/install.

ElGringo 11-04-2011 11:21 AM

Quote:

Originally Posted by DaveNull (Post 8077416)
If it's rebooting during installation it may be a hardware problem.

My first thought as well, but if it really is a hardware problem, why does it run in safe mode all night, runs hiren's boot cd with no problems, runs tests with no faults. In process now of backing up entire hard drive, then will do a low level format outside of Windows and trying a reinstall again (she says there is nothing important on the drive anyway). I just don't know what could possibly cause this problem.

QuikSsurfer 11-04-2011 01:40 PM

Quote:

Originally Posted by ElGringo (Post 8078017)
My first thought as well, but if it really is a hardware problem, why does it run in safe mode all night, runs hiren's boot cd with no problems, runs tests with no faults. In process now of backing up entire hard drive, then will do a low level format outside of Windows and trying a reinstall again (she says there is nothing important on the drive anyway). I just don't know what could possibly cause this problem.

Check the event viewer logs and see if you can find when the computer is shutting down -- should give you some idea.
Let me know what you find.

Bearcat 11-05-2011 01:19 AM

Quote:

Originally Posted by ElGringo (Post 8077165)
I will try posting this here to see if I get any help. I have a laptop (toshiba satellite) I am working on and can't figure out what is causing it to reboot at random. If I boot into safe mode it can run forever without a reboot no problem, in normal mode it reboots randomly shortly after startup. I was going to either do a repair install or complete wipe and reinstall of windows, but it even rebooted when I was trying that. I can run safe mode, hirens boot cd to mini xp, memtest 86+ with no problems, just normal windows. I did a Hijack this in safe mode and am attaching my log. I hope someone here can help me figure it out (about to sign off for the night, but will check back tomorrow).

I'd check the event logs first, like QuikSsurfer said, and while you're there, you could look in Computer Management to see if there are any '!' for malfunctioning hardware... in safe mode, you could go open msconfig and uncheck the stuff you don't need to start Windows, like the stuff below (I doubt Malwarebytes or avast would be your problem, and you'd obviously want to check them again when you're finished troubleshooting). Also, under services, there are a bunch of Toshiba services for bluetooth and stuff... you could disable those to make sure they aren't causing issues with missing hardware.


O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray

O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui

O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe

O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICIO LOCAL')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'SERVICIO LOCAL')

O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'Servicio de red')

ElGringo 11-05-2011 11:49 AM

Yeah, unfortunately, already wiped the hard drive. Tried install both Vista and 7 to no avail, just kept on rebooting. I am now installing XP, and that seems to be working. I believe there must have been a problem in the video drivers as the one thing all the working modes had in common was 800x600 displays. Still not clear what the problem was, but hopefully this load works.

ElGringo 11-05-2011 07:38 PM

Just to give an update, in case anyone else encounters this problem...here is where I am. I finally got Windows XP installed (more forgiving in the install process). It would continue to do the same thing with that install. So I continued to play with it. It turns out when it was not connected to the charger it would run just fine, but when connected it would only run in safe mode without reboot. So I searched more with make and model of laptop and this specific problem. I came across a strange solution, disable 1 of the 2 processors, and it worked. Problem now is getting it up to Windows 7, as it would reboot during install. Solution there was, install windows 7 to the hard drive on a different computer, put hard drive back on original computer, boot into safe mode (after installing numerous drivers) go into device manager disable a processor (intel core 2 duo t5550), reboot, and it is working fine (obviously installed Windows 7 32 bit). I will probably be searching for a better solution than disabling a processor this week, but it will get her by for a week.

chasedude 11-05-2011 10:41 PM

Quote:

Originally Posted by ElGringo (Post 8081316)
Just to give an update, in case anyone else encounters this problem...here is where I am. I finally got Windows XP installed (more forgiving in the install process). It would continue to do the same thing with that install. So I continued to play with it. It turns out when it was not connected to the charger it would run just fine, but when connected it would only run in safe mode without reboot. So I searched more with make and model of laptop and this specific problem. I came across a strange solution, disable 1 of the 2 processors, and it worked. Problem now is getting it up to Windows 7, as it would reboot during install. Solution there was, install windows 7 to the hard drive on a different computer, put hard drive back on original computer, boot into safe mode (after installing numerous drivers) go into device manager disable a processor (intel core 2 duo t5550), reboot, and it is working fine (obviously installed Windows 7 32 bit). I will probably be searching for a better solution than disabling a processor this week, but it will get her by for a week.

You might check to see if there is a BIOS update, there might be a bug fix for that.


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