Home Mail Chat Wallpapers
Go Back   ChiefsPlanet > The Lounge > Media Center

Reply
 
Thread Tools Display Modes
Old 08-18-2010, 12:28 AM  
Bearcat Bearcat is offline
Deep inside of perfektenschlag
 
Bearcat's Avatar
 
Join Date: Nov 2000
Location: Arizona
Casino cash: $25031
The Official Malware/Antivirus Thread - Need help or general advice? Read this first!

This thread provides information on malware removal, links to malware removal tools, and recommendations & links to anti-virus software. The intention of this thread is to provide quick and accurate support for malware-related issues and questions.

Many people here are willing to provide assistance if you're having computer problems, and this thread is not meant to discourage people from asking for help.... but, please read the information provided first, or else there's a good chance you'll be sent here, here, or here . We aren't Geek Squad, so while we won't grossly overcharge you for information and advice, we also aren't responsible for anything you do to your computer.

Also, feel free to make suggestions on the content of this post, and I'll try to keep it up to date.

Research


A lot of information can be found at this EliteKiller link, including...
  • Links to recommended malware scanning & removal tools, including the Rogue Removal Kit (which includes combofix), malwarebytes (aka MBAM), and Hitman Pro.
  • A link to HiJackThis, which creates a log of registry entries, running services, etc; that can be posted here for additional support.
  • Reviews, recommendations, and links to antivirus software, on-demand scanners, and online scanners.
  • Information on firewalls and unsecured networks, as well as malware/virus prevention.

Malware Removal

If you think your computer is infected, the EliteKiller link provides a thorough solution. Simply put...

Quote:
Originally Posted by mikeyis4dcats. View Post
Step 1 go here http://www.elitekiller.com/malware.htm and read up

Step 2 download the Rogue Removal Kit http://www.elitekiller.com/files/rogueremoval.zip

Step 3 unzip the Kit, read the instruction file and run the tools in the order given.

Step 4 Thank me in about 3 hours for fixing your shit.

The Rogue Removal Kit is is a zipped file that includes malwarebytes, CCleaner (a registry cleaner that will also delete temporary files), Combofix, Hitman Pro, and HiJackThis (HiJackThis is optional, see below). The instructions guide you through running these tools in Safe Mode With Networking; then running malwarebytes and an online scanner in Normal Mode.

Some people don't recommend running Combofix unless you're fairly certain you need to use it, but I've never heard of people having major problems with it. Here's a list of symptoms to Vundo infections, which may help determine if you need to run Combofix. You can also look here to see instructions with screenshots on how to use Combofix.

Taken from the readme in the Rogue Removal Kit:

Quality Online Virus Scanners: (all scanners offer detection and removal)


F-Secure
NOD32
Bitdefender

Quality Free Anti-Virus Software:

Panda Cloud
Microsoft Security Essentials
Antivir
Avast!
AVG


My two cents on downloading anti-malware software...
  • Download it from another computer if possible, or from Safe Mode With Networking on the infected machine.
  • Verify you are downloading from a legit source and are not being redirected to a site where you'll end up downloading more malware. If you click on any links above, verify the link in the bottom left before clicking on it, then after clicking the link verify that's where you were taken in the address bar.
  • The elitekiller article mentions downloading the software to a USB drive. Do not download the software to a USB drive on the infected machine if you're not in Safe Mode, or else you risk infecting the USB drive and other computers you connect the drive to in the future.

Other Helpful Tips & Tools

Rkill will kill processes that may be preventing scanners from completely removing malware.

To get into Safe Mode With Networking, press F8 every couple of seconds while the computer is starting (before the Windows splash screen). If you see the Windows splash screen, you will need to try again. The safe thing to do is log into Windows, restart, and try pressing F8 several times before seeing the Windows splash screen. Alternatively, my advice that falls into the category of “what I'd do if it was my own computer, but wouldn't tell someone to do it if I worked in tech support” would be, if you didn't get into Safe Mode the first time and you're at the Windows splash screen, hold down the power button until the computer turns off. When you start the computer again, it should automatically ask you if you want to go into Safe Mode With Networking.

If you get a Blue Screen of Death after selecting Safe Mode With Networking, read the following posts on how to fix it:
http://blog.didierstevens.com/2006/06/22/save-safeboot/
http://blog.didierstevens.com/2006/0...ring-safeboot/
http://blog.didierstevens.com/2007/0...th-a-reg-file/


Still infected, or just want to make sure everything is okay?

HiJackThis is a tool that will create a log file that can be analyzed by geeks to see what is running on your computer. Install and run HiJackThis (preferably in Safe Mode With Networking), and select 'Do a system scan and save a log file'. You can then copy/paste the output to this thread, and with any luck, someone will stop by and let you know what you can delete. You can then checkmark the items in HiJackThis and click 'Fixed checked'.

If you don't get a quick response here or would rather do it yourself, you can also go to http://hijackthis.de/, which is an online analyzer for your HiJackThis log. Simply copy and paste the log into the text box and click the Analyze button. During my testing of the site, I found it wasn't perfect, especially when a proxy was setup (the visitor rating would be 'extremely nasty', but the site itself would say it was safe)... but, it's at least a good tool that can significantly shorten the time it takes to analyze the log, and it gives you an idea of which entries you can delete or at least Google/post here for further research.

You can also look at the responses to HiJackThis posts in this thread to get an idea of what is safe and what should be removed.


Windows Performance

A good starting point to knowing what processes and services are running on your computer is a HiJackThis log. There's also a lot of information that's only a Google search away.

To manage the process that start when Windows starts, use msconfig (Start button -> Run... -> msconfig -> Startup tab). This is a good resource on startup processes, and it includes a large database of startup processes with information on whether they're required to run Windows or if it's okay to uncheck them. You basically want processes that are in c:\Windows checked, and you can generally uncheck processes in c:\program files (but there are exceptions, like your antivirus), but do some research (Google, the provided links, this thread) if you're not sure. Adobe, Apple (including qttask, Boujour, AppleUpdater, etc), and any messenger program (unless you have it sign you in at startup) are always the first ones to get unchecked on my computer.

Services can be a little tougher to manage, because it's usually a much longer list, and it's not as simple as flipping them on or off. This is a great resource for managing Windows services (Start button -> Run... -> services.msc). Simply choose your version of Windows and then click on the Service Configuration link. It presents the default setup, a safe setup (what most people can use without any consequences), a tweaked setup for faster startup, and a bare bones setup for the super geek. There's also a Tweaks page for stuff like Adding/Removing programs and System Restore.

Last edited by Bearcat; 03-27-2012 at 04:07 PM..
Posts: 32,575
Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.
  Reply With Quote
Old 11-11-2015, 10:41 AM   #436
Mr. Plow Mr. Plow is offline
Bowser's Love Child
 
Mr. Plow's Avatar
 

Join Date: Dec 2005
Casino cash: $17491
Alright guys, hoping you all can help me.

Got a couple computers on my network that have the Cryptowall Virus.

I haven't successfully removed it, but all indications are that Malwarebytes will take care of it. Can't seem to find anything online about decrypting the files - all seems to point to that it can't be done.

So, I turn to you guys - is there a way that I haven't located yet to decrypt the files or am I screwed on these couple machines?
Posts: 26,181
Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.
  Reply With Quote
Old 11-11-2015, 11:39 AM   #437
Fish Fish is offline
Missing Dick Curl
 
Fish's Avatar
 

Join Date: Sep 2005
Casino cash: $29019
Quote:
Originally Posted by Mr. Plow View Post
Alright guys, hoping you all can help me.

Got a couple computers on my network that have the Cryptowall Virus.

I haven't successfully removed it, but all indications are that Malwarebytes will take care of it. Can't seem to find anything online about decrypting the files - all seems to point to that it can't be done.

So, I turn to you guys - is there a way that I haven't located yet to decrypt the files or am I screwed on these couple machines?
If data has already been encrypted, you're ****ed.
__________________
Posts: 33,630
Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.
  Reply With Quote
Old 11-11-2015, 12:20 PM   #438
Mr. Plow Mr. Plow is offline
Bowser's Love Child
 
Mr. Plow's Avatar
 

Join Date: Dec 2005
Casino cash: $17491
Quote:
Originally Posted by Fish View Post
If data has already been encrypted, you're ****ed.
That's what I was afraid of.
Posts: 26,181
Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.
  Reply With Quote
Old 04-10-2016, 09:59 AM
DeepPurple
This message has been deleted by DeepPurple. Reason: Problem was solved, Century Link was the culprit, they had a malware in their system
Old 05-08-2016, 06:14 PM
RINGLEADER
This message has been deleted by RINGLEADER.
Old 01-23-2017, 07:55 PM   #439
Fairplay Fairplay is offline
A certain set of skills
 
Fairplay's Avatar
 

Join Date: Dec 2003
Location: texas
Casino cash: $26783
VARSITY
My computer is six years old, I'm not much of gamer but want a computer to play the games that people play these days. Because I need a little play time like 10 hours a week.

Limited budget, I don't want to go the build route.

I'm thinking of one of these with maybe a 8 gig memory upgrade to 16.
Thoughts on which one is to go with?

https://www.amazon.com/CYBERPOWERPC-...ds=computer+pc

or

https://www.amazon.com/dp/B01LAG8KEK?psc=1
Posts: 25,264
Fairplay is obviously part of the inner Circle.Fairplay is obviously part of the inner Circle.Fairplay is obviously part of the inner Circle.Fairplay is obviously part of the inner Circle.Fairplay is obviously part of the inner Circle.Fairplay is obviously part of the inner Circle.Fairplay is obviously part of the inner Circle.Fairplay is obviously part of the inner Circle.Fairplay is obviously part of the inner Circle.Fairplay is obviously part of the inner Circle.Fairplay is obviously part of the inner Circle.
  Reply With Quote
Old 01-24-2017, 02:38 PM   #440
DaneMcCloud DaneMcCloud is offline
Wounding Vaginas Since 2000
 
DaneMcCloud's Avatar
 

Join Date: Sep 2000
Location: Hollywood
Casino cash: $54848
Quote:
Originally Posted by Fairplay View Post
My computer is six years old, I'm not much of gamer but want a computer to play the games that people play these days. Because I need a little play time like 10 hours a week.

Limited budget, I don't want to go the build route.

I'm thinking of one of these with maybe a 8 gig memory upgrade to 16.
Thoughts on which one is to go with?

https://www.amazon.com/CYBERPOWERPC-...ds=computer+pc

or

https://www.amazon.com/dp/B01LAG8KEK?psc=1
IMO, both are too much money for the value. i5, no SSD's, at $719?

Whew, that's bank.

I'd buy this before either of those computers:

https://www.amazon.com/dp/B01F3R9H7Q...019TTJDY6?th=1
Posts: 77,416
DaneMcCloud is obviously part of the inner Circle.DaneMcCloud is obviously part of the inner Circle.DaneMcCloud is obviously part of the inner Circle.DaneMcCloud is obviously part of the inner Circle.DaneMcCloud is obviously part of the inner Circle.DaneMcCloud is obviously part of the inner Circle.DaneMcCloud is obviously part of the inner Circle.DaneMcCloud is obviously part of the inner Circle.DaneMcCloud is obviously part of the inner Circle.DaneMcCloud is obviously part of the inner Circle.DaneMcCloud is obviously part of the inner Circle.
  Reply With Quote
Old 01-24-2017, 07:17 PM   #441
Fairplay Fairplay is offline
A certain set of skills
 
Fairplay's Avatar
 

Join Date: Dec 2003
Location: texas
Casino cash: $26783
VARSITY
Quote:
Originally Posted by DaneMcCloud View Post
IMO, both are too much money for the value. i5, no SSD's, at $719?

Whew, that's bank.

I'd buy this before either of those computers:

https://www.amazon.com/dp/B01F3R9H7Q...019TTJDY6?th=1
Interesting, I'll have to check into that, thanks for your opinion Dane.
Posts: 25,264
Fairplay is obviously part of the inner Circle.Fairplay is obviously part of the inner Circle.Fairplay is obviously part of the inner Circle.Fairplay is obviously part of the inner Circle.Fairplay is obviously part of the inner Circle.Fairplay is obviously part of the inner Circle.Fairplay is obviously part of the inner Circle.Fairplay is obviously part of the inner Circle.Fairplay is obviously part of the inner Circle.Fairplay is obviously part of the inner Circle.Fairplay is obviously part of the inner Circle.
  Reply With Quote
Old 01-24-2017, 08:37 PM   #442
DaneMcCloud DaneMcCloud is offline
Wounding Vaginas Since 2000
 
DaneMcCloud's Avatar
 

Join Date: Sep 2000
Location: Hollywood
Casino cash: $54848
Quote:
Originally Posted by Fairplay View Post
Interesting, I'll have to check into that, thanks for your opinion Dane.
I'd grab the Dell, upgrade the RAM and throw in at least 250 gig SSD for your system drive, then move the installed drive to SATA 1 and use it as backup.
Posts: 77,416
DaneMcCloud is obviously part of the inner Circle.DaneMcCloud is obviously part of the inner Circle.DaneMcCloud is obviously part of the inner Circle.DaneMcCloud is obviously part of the inner Circle.DaneMcCloud is obviously part of the inner Circle.DaneMcCloud is obviously part of the inner Circle.DaneMcCloud is obviously part of the inner Circle.DaneMcCloud is obviously part of the inner Circle.DaneMcCloud is obviously part of the inner Circle.DaneMcCloud is obviously part of the inner Circle.DaneMcCloud is obviously part of the inner Circle.
  Reply With Quote
Old 02-16-2017, 02:16 PM   #443
KC Tattoo KC Tattoo is offline
SPOT THE PSYCHO
 
KC Tattoo's Avatar
 

Join Date: Jun 2007
Location: ks
Casino cash: $22166
Well shit **** damn. My home PC got the AIDS Virus and it said call this free number and I couldn't understand the India Indian so I got a tad mad through my new phone at hard drive and I think my computer is fubar now. But my phone is working.

This is new for me to post via phone.

This pisses me off. Now going have to get new computer i can't afford next week.
Posts: 31,666
KC Tattoo is obviously part of the inner Circle.KC Tattoo is obviously part of the inner Circle.KC Tattoo is obviously part of the inner Circle.KC Tattoo is obviously part of the inner Circle.KC Tattoo is obviously part of the inner Circle.KC Tattoo is obviously part of the inner Circle.KC Tattoo is obviously part of the inner Circle.KC Tattoo is obviously part of the inner Circle.KC Tattoo is obviously part of the inner Circle.KC Tattoo is obviously part of the inner Circle.KC Tattoo is obviously part of the inner Circle.
  Reply With Quote
Old 02-16-2017, 07:54 PM   #444
Fish Fish is offline
Missing Dick Curl
 
Fish's Avatar
 

Join Date: Sep 2005
Casino cash: $29019
Quote:
Originally Posted by KC Tattoo View Post
Well shit **** damn. My home PC got the AIDS Virus and it said call this free number and I couldn't understand the India Indian so I got a tad mad through my new phone at hard drive and I think my computer is fubar now. But my phone is working.

This is new for me to post via phone.

This pisses me off. Now going have to get new computer i can't afford next week.
If it says call any number, good ****ing grief, do not call the number. It's a scam. Run the recommended scanners from this thread.
__________________
Posts: 33,630
Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.Fish is obviously part of the inner Circle.
  Reply With Quote
Old 06-20-2017, 09:58 PM   #445
Bearcat Bearcat is offline
Deep inside of perfektenschlag
 
Bearcat's Avatar
 

Join Date: Nov 2000
Location: Arizona
Casino cash: $25031
So, this post is almost 7 years old, and beyond this thread, I don't know how much demand there is for this type of stuff around here. If someone wants to take over the OP, feel free to post updates or redo the entire thing (a few links don't even work any longer) and I'll edit mine... or start your own thread and dive into the brave new world of Windows 8/10 and ransomware, etc; and I'll unsticky this one and sticky your thread.
Posts: 32,575
Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.
  Reply With Quote
Old 06-29-2017, 07:18 AM   #446
Mr. Plow Mr. Plow is offline
Bowser's Love Child
 
Mr. Plow's Avatar
 

Join Date: Dec 2005
Casino cash: $17491
Quote:
Originally Posted by Bearcat View Post
So, this post is almost 7 years old, and beyond this thread, I don't know how much demand there is for this type of stuff around here. If someone wants to take over the OP, feel free to post updates or redo the entire thing (a few links don't even work any longer) and I'll edit mine... or start your own thread and dive into the brave new world of Windows 8/10 and ransomware, etc; and I'll unsticky this one and sticky your thread.
How about no?
Posts: 26,181
Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.
  Reply With Quote
Old 06-29-2017, 10:59 AM   #447
Bowser Bowser is offline
It's probably my fault
 
Bowser's Avatar
 

Join Date: Jan 2004
Location: KC North
Casino cash: $152982
Quote:
Originally Posted by Mr. Plow View Post
How about no?
Everyone send Mr. Plow a PM when you have an antivirus question from here on out. Thanks in advance.
Posts: 67,177
Bowser is obviously part of the inner Circle.Bowser is obviously part of the inner Circle.Bowser is obviously part of the inner Circle.Bowser is obviously part of the inner Circle.Bowser is obviously part of the inner Circle.Bowser is obviously part of the inner Circle.Bowser is obviously part of the inner Circle.Bowser is obviously part of the inner Circle.Bowser is obviously part of the inner Circle.Bowser is obviously part of the inner Circle.Bowser is obviously part of the inner Circle.
  Reply With Quote
Old 06-29-2017, 11:34 AM   #448
Mr. Plow Mr. Plow is offline
Bowser's Love Child
 
Mr. Plow's Avatar
 

Join Date: Dec 2005
Casino cash: $17491
Quote:
Originally Posted by Bowser View Post
Everyone send Mr. Plow a PM when you have an antivirus question from here on out. Thanks in advance.
I'll be tech support.

"Oh, how do you get rid of pop ups? Sorry bro, computer is toast. Gotta throw it out and get a new one."

"Excel keeps screwing up? Yup, that's fatal man. Get you a new computer."
Posts: 26,181
Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.Mr. Plow is obviously part of the inner Circle.
  Reply With Quote
Old 06-30-2017, 11:15 PM   #449
Bearcat Bearcat is offline
Deep inside of perfektenschlag
 
Bearcat's Avatar
 

Join Date: Nov 2000
Location: Arizona
Casino cash: $25031
Quote:
Originally Posted by Mr. Plow View Post
I'll be tech support.

"Oh, how do you get rid of pop ups? Sorry bro, computer is toast. Gotta throw it out and get a new one."

"Excel keeps screwing up? Yup, that's fatal man. Get you a new computer."
Posts: 32,575
Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.Bearcat is obviously part of the inner Circle.
  Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump




All times are GMT -6. The time now is 10:47 PM.


This is a test for a client's site.
Fort Worth Texas Process Servers
Covering Arlington, Fort Worth, Grand Prairie and surrounding communities.
Tarrant County, Texas and Johnson County, Texas.
Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2017, vBulletin Solutions, Inc.