DVD Concert disc,any help appreciated

[Nzoner]

So I got a new blu-ray concert disc and played it in full last week on my main system in the gameroom,all was perfect.I left disc in the player and went to play it yesterday for friends and no picture,just the opening music blank screen,however I put 3 other concert discs in and they all worked fine.

So before contacting Amazon I thought I'd better try new disc in the bedroom and it works great in there.

Any ideas because I'm puzzled as hell.

[mikeyis4dcats.]

about the only thing I can even fathom is a firmware update between the 2 plays, but that usually fixes things not break them.

[DaneMcCloud]

Originally Posted by Nzoner

Any ideas because I'm puzzled as hell.

Have you tried gently washing and drying the DVD with soap and water? How about removing and reattaching the HDMI cable on both the DVD player and TV?

Also, maybe the DVD player has a spec of microdust on the optics. Try shooting three or four short bursts of compressed air in the player with the DVD tray open. That's worked for me in the past.

Good luck!