[trndobrd]

Hold everyone accountable. Including yourself.

Praise publicly, reprimand privately.

Don’t hold grudges…but don’t forget either.

Don’t wait for a subordinate to completely fail before you step in. You are not doing the subordinate or organization any favors.

Let your team see you go to bat for them.

If you are higher up the food chain, make sure your ‘worker bees’ know that their team leaders were looking out for them.

When things go south, don’t immediately assume ill will or incompetence. Misunderstanding or unclear task and purpose are much more common causes of failure.

Make a point to be seen. Ask person doing the most mundane task how things can be improved. It might not be in your control to make the changes, but at least you will understand the challenges they face, and they will know you care.

To the extent possible and appropriate, explain the ‘why’.