Quote:
Originally Posted by GloryDayz
Yes. They're both "looking into it" and "working on it."
It's kind of like calling AT&T to report a dead zone (I-435/350 Hwy), and them giving you the run-around hoping that you'll get frustrated and go away (but you don't/won't because you drop a conference all almost every day along that stretch of highway!). Hey, it's a free call and you've got a seven hour drive ahead of you anyway! You work relentlessly through their maze of engineers and ultimately make them verify that said dead zone is indeed dead/weak, then wait for the corporate excuse of, "yeah, we know, but it's too expensive to fix. Evidently that part of KC is very mountainous and the towers don't provide a good signal into that I-435/350 Hwy "valley" and we're not building another tower to cover one mile of road in KC"!
It's all good, I'm sure it's just growing pains (since they happen mostly off-hours), and I'm sure they're doing the best they can.
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Network maintenances - there's nothing you can do about it unfortunately becuase as you scale GPON it takes small hits when you bring in more OLT's. Small interruptions like that(I cant really tell duration, graph is too small) shouldn't really be a big deal during off peak hours.