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I have it and I absolutely love it. I tried to get a second radio for my wife's car for Mother's Day a few years ago. I called several times and I couldn't get anyone on the phone who was competent enough to take my order. That's the only time I've ever needed to call their customer service so it's no big deal to me.
As bad as they are, I'll never go without it. The product is just too good.
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