ChiefsPlanet - View Single Post - Video Games XBox 360 General Discussion thread

kcxiv · 12-23-2006, 12:47 AM

http://www.1up.com/do/newsStory?cId=3156093

Xbox 360 Warranty Extended to One Year
275 extra days of protection.
By Dan Dormer, 12/22/2006
Microsoft seems to be interested in spreading the holiday cheer this year, as they've announced today that they're doing away with their 90 day warranty in favor of providing a full year of protection for 360 owners. This is also retroactive, as those who have already paid for repairs out of warranty within a year of purchase should be getting a refund check in the mail within 10 weeks.

"Our number one priority for the Xbox 360 is customer satisfaction," said Jeff Bell, Corporate Vice President of Global Marketing for Microsoft's Interactive Entertainment Business. "Now, in addition to Xbox 360 offering features such as jaw-dropping high definition graphics, an amazing variety of more than 160 games, and social online and entertainment experiences found on Xbox Live(r), this warranty upgrade is an exclamation at the end of an already compelling home entertainment offering."

Perhaps the one year warranties offered with the Wii and PS3, along with defective launch units for the 360, spurred this change. Whatever actually changed Microsoft's tune, though, it's only good for the consumer.

12-23-2006, 12:47 AM	#123
kcxiv In Search of a Life Join Date: Mar 2005 Location: Central Valley, Cali Casino cash: $8807996	http://www.1up.com/do/newsStory?cId=3156093 Xbox 360 Warranty Extended to One Year 275 extra days of protection. By Dan Dormer, 12/22/2006 Microsoft seems to be interested in spreading the holiday cheer this year, as they've announced today that they're doing away with their 90 day warranty in favor of providing a full year of protection for 360 owners. This is also retroactive, as those who have already paid for repairs out of warranty within a year of purchase should be getting a refund check in the mail within 10 weeks. "Our number one priority for the Xbox 360 is customer satisfaction," said Jeff Bell, Corporate Vice President of Global Marketing for Microsoft's Interactive Entertainment Business. "Now, in addition to Xbox 360 offering features such as jaw-dropping high definition graphics, an amazing variety of more than 160 games, and social online and entertainment experiences found on Xbox Live(r), this warranty upgrade is an exclamation at the end of an already compelling home entertainment offering." Perhaps the one year warranties offered with the Wii and PS3, along with defective launch units for the 360, spurred this change. Whatever actually changed Microsoft's tune, though, it's only good for the consumer.
Posts: 29,110