Quote:
Originally Posted by Deberg_1990
Ive noticed that sound and projection varies alot from theater to theater. I have my favorites in my area and some theaters i flat out refuse to give money to anymore. They dont care about the quality of the presentation.
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Is it certain chains or just certain theaters in particular?
I had a particularly bad experience the day after Thanksgiving 2017 at AMC Burbank 16, which is normally excellent. I'm a Stubs Premiere Member and as such, always receive a survey after visiting. I voiced my displeasure in a nice way and a few days later, the theater manager contacted me.
He thanked me for informing him of the experience and sent 8 AMC Red Passes in the mail. I've noticed that the service has been better since.