Quote:
Originally Posted by unnecessary drama
what in the **** job was that Rico?! My God. I wouldn't last 3 days.
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It was at a mental health facility where we provided psychiatric, counseling/therapeutic and community/home-based services to individuals who had a mental illness and/or developmental disabilities. I was the Service Coordinator at my office, which meant that I was in charge of the community/home-based services. Generally most of the counties that our company had offices in, the Service Coordinators didn't have to do any direct care stuff....we supervised people in job roles called "Community Support Staff" to do that work. The Service Coordinators in other counties mainly just organized their charts, made staff/client schedules, met with case managers and funding sources, organized and proofread contact notes, etc. I did all of that stuff (with an addition browsing the net in my office for hours at a time), but unfortunately, the office that I was Service Coordinator at was in a county that had a low population and therefore a lower than average client-base. Therefore, the regional managers didn't feel as if they could justify hiring more than 2 Community Support Staff to work for me...which meant I had to cover the hours those two employees couldn't...which were quite a few. Community Support Staff earn very low hourly wages, so they weren't very dependable....which made things even worse for me because I had to cover for them every time they called in (which was a lot) because I didn't have access to an abundance of staff that I could call and ask to cover the shifts. And if the shifts went uncovered, I caught shit from the client, funding source, case managers, the client and sometimes the client's family members...so there was a lot of pressure to make sure these shifts were covered. Which sucked ass.
I also held the role of being the region's Internal Regional Business Auditor. That shit was pimp as hell. The work was easy. On Fridays, I would travel to various offices and audit their HIPPA, expense claims, contact notes, personnel files, census, etc. I earned $115 apiece for each audit I conducted. And they were easy as hell. Sometimes I was able to fit in 4-5 audits in a single day.