Originally Posted by DJ's left nut
You'll find a lot of that.
I love a good scotch and I've kinda developed some of the drunkard elitism as well when it comes to scotches and red wines. Bourbons I don't drink enough of to really get riled up about, but I certainly recognize the breed.
I do think it's absurd that so many people are 'swearing off' Maker's Mark without even trying the new batch and I do think there's an excellent chance they'd have never known the difference had they not been told.
When a company changes its formula, they face customer backlash. It's not snobbery. It's comfort, and faith in the product. This isn't shrinking the bottle by a few ounces, this is screwing with the drink itself. You've built up your brand by talking about its greatness, and you risk pissing away all of the accumulated goodwill and loyalty by changing what you claimed was great.
Coca Cola learned that.