Quote:
Originally Posted by |Zach|
I really have no idea how you would think distributing and spreading out all of those resources to different far reaching places of multiple circular concourses could be more efficient than all your resources at one point in many lanes moving people through quicker.
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I despised the old system. Sure, there were times you got straight through, but then your were stuck in the tiny little area with like 2 shitty restaurants and nowhere to even sit. Or you could wait until later, but then you'd have people in line. Yes, a short line, but as you alluded to, not a fast moving line.
I did some research work for DEN a few years back, and their marketing folks despise the fact that everyone thinks the security lines there suck. The lines there are huge, sure, but wait times are extensively tracked in the industry, and they're right around the national average.
People just get stressed out by long lines even if centralized security is almost always more efficient.