Quote:
Originally Posted by mr. tegu
It sounds like you may have had some higher than normal expectations for this trip, especially given the frequency with which you go, with this one being a bit more special for you compared to most. It is nice when they surprise you with perks and benefits but part of what makes them special is that you aren’t typically expecting them. But because this was a more unique and special trip I can see you hoping for something to help make it standout from the others long after leaving the park.
Things like a cast member here and there not being on top of their game happens as you know (though not frequently) but that being part of any feeling of wanting more seems really nit picky. I get that you hoped for more such as the room upgrade but expecting it is different and the not getting it factoring into a somewhat negative experience seems a bit unfair.
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I get what you are trying to say...so evidently I am not expressing myself well enough.
What I am saying is that all my experiences with Disney have been with a touch of magic, so I know what to expect as normal. This time it didn't have that same touch of magic)
I didn't expect them to give us a room upgrade (to a suite or larger room) I just didn't expect to be put at the furthest point from the main building in one of the oldest rooms in the place.
And for clarification I just alluded to the Front Desk Cast Member in particular as an illustration. There were other issues that we ran into with other Cast Members I didn't elaborate on because it would take too long. (The Disney reservations group comes to mind)