Quote:
Originally Posted by Valiant
It is not. I had weeks with twc.
Google has had the best customer service i have had with a company.
As for the layoffs I read they are slowing expansion.
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Two calls to TWC in more than 10 yeas and one was next day (called after 2:00), the other was same day. The second resulted in a new cable being run that day (and buried a week later).
Other times I had issues I was always allowed to swap-out my box if I wanted to, if I was willing to drive 10 minutes to the local TWC store.
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