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I've had to call them every few months as my bill jumped from $90 to near $150. Told them I was cancelling the Sunday ticket package but the rep told me if I kept it on there I would receive a promotional discount for Sunday ticket in June that would only cost me $150 for the season. I told him to leave it there then as I was ok paying that. Got my June bill and the promotional rate was near $250. Called DTV and they bounced me around saying they don't even have that as a promotional rate so no idea how I got quoted that. I told them that every time I call they state that all calls are monitored for quality assurance and that they need to go back and listen to my conversation. The guy told me they couldn't do that! I asked to speak to a manager and told her the same thing. It caught her off-guard that I asked them to listen to my previous call so she just credited my account and I'll be getting Sunday Ticket for $150 even though they supposedly don't offer that rate.
Just another wasted hour on the phone to these dumbasses.
If Sunday Ticket goes elsewhere, so will I.
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