Quote:
Originally Posted by Dinny Blues
I cut off DTV just over a week ago. I figured I'd miss it, but it has been easier than I thought. I got sick of spending an hour on the phone every month explaining the new hidden other charges that appeared on the bill.
They have been calling 2 or 3 times a day. When I answer, I talk to them for a while then "put them on hold". 15 minutes later I take the phone out from under the cushion and hang up. I realize it's being childish, but I kind of like it.
Bastages.
Dinny
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This is why I dumped cable. I will never understand a business model that involves pissing off your customers at least 2x a year.